How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy IT Tech Your Own Question

Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9256
Experience:  Information Technology Specialist
62741268
Type Your Networking Question Here...
Randy IT Tech is online now
A new question is answered every 9 seconds

My dell all in one doesnt give me a wifi option

Customer Question

My dell all in one doesnt give me a wifi option
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Is the Dell All In One Windows 8?
Customer: replied 1 year ago.
Windows 7
Customer: replied 1 year ago.
It only gives me broadband options- we have wifi set up but nothing allows me to select it
Expert:  Randy IT Tech replied 1 year ago.
Does it have a wifi symbol at the bottom right near the clock?
Customer: replied 1 year ago.
No
Expert:  Randy IT Tech replied 1 year ago.
Okay, follow these steps:
Open Connect to a Network by clicking the Start button , and then clicking Connect to.
In the list of networks, click the network that you want to connect to, and then click Connect.
Expert:  Randy IT Tech replied 1 year ago.
*
.
.
Was this step helpful? Please reply if you need more help.
.
.
.
.
.
Please let me know if this does not work for you or if you need any other assistance.
.
.
.
After we have your issue resolved please take a moment to rate my service positively.
Thank you very much!
Customer: replied 1 year ago.
No this didnt help as the wireless connections were not an option to select- only broadband... This is at my office and I had to leave- I will be out tomorrow but will be available and need help again lol on thursday
Expert:  Randy IT Tech replied 1 year ago.
okay, just let me know when you are back.