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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My router dos'nt seem to be connected to my computer. how

Customer Question

my router dos'nt seem to be connected to my computer. how can i reset it?
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your router?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Is it wireless connection issue and/or wired connection issue?
Is there any error or message?
Please reply at the box below. Thank you
Customer: replied 1 year ago.
model dir655 windows 7 wireless don't know
Expert:  Viet - Network Tech replied 1 year ago.
What's the model of the modem?Are the modem and computer currently connected to the router now (with cables)?When you are available, please reply back at the box below to continue troubleshooting. Thank you,

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