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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9256
Experience:  Information Technology Specialist
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My daughter is connecting to the internet through a Netgear

Customer Question

my daughter is connecting to the internet through a Netgear 1000rp and now she is suddenly getting an authentication request popup. She never had that before and she can't get past it. Any suggestions?
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Does she have any other computers connected wireless through the netgear?
If you have a Windows computer that is currently connected to the Internet through the wireless router the password ***** ***** that computer.Please follow these steps:
* Click the wireless strength indicator on the Windows taskbar (bottom right corner).
* Right-click your wireless network name, and then select Properties.
* Click on the security heading, Select Show characters to display the wireless network password.
If not then try this please>Log in to your NETGEAR router by typing one of these into your empty address bar at the top in your internet browser.
http://192.168.1.1 or
http://192.168.0.1 or
http://www.routerlogin.net or
http://www.routerlogin.com
Then Enter the username (admin) and password. By default, the password ***** ***** or 1234 (for older router models) unless it has already been changed.
From the left-hand navigation menu of the Router administration interface, select Set Up > Wireless Settings
*
Note: On some routers this option will be under BASIC > Wireless.
From the center screen, you find the current wireless security settings under the Security Options heading.