How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Claws224 Your Own Question

Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

I have just bought a Netgear NeoTV Max to replace my Sling

Customer Question

I have just bought a Netgear NeoTV Max to replace my Sling Catcher (now apparently not supported). When I connect with the remote Slingbox it play for a few minutes and then disconnects with an error code 27. I cannot find a solution to this problem on the internet. Netgear no longer support NeoTV but you still recommend it as a replacement for the sling Catcher during a conversation with one of your support staff. Can you help me out please or recommend a product that REALLY works? Thank you. Paul
Submitted: 1 year ago.
Category: Networking
Expert:  Tim replied 1 year ago.
Hi there, i'm Tim, sorry you are having issues. However We are not the same company that gave you advice via an 800 # ***** customer support, But we do specialize in helping people where companies and others have failed them. My absolute suggestion is WD TV from Western Digital - here is a link on amazon. It has an app that acts as a sling player.http://www.amazon.com/WD-TV-HD-Media-Player/dp/B001JZFQU4 Let me know if this was of help. Regards, Tim