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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I am having an issue with my router It won't connect to the

Customer Question

I am having an issue with my router
It won't connect to the internet. However when I plug directly into my modem it works fine.
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
May I ask for the brand and model name of your wireless router and your modem?
Also, who is your Internet Service Provider?
Once I have the above requested information, I will be able to give you the correct answer.
I look forward to your response,
Jason