How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike the Mac Medic Your Own Question
Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Networking
Satisfied Customers: 8980
Experience:  Network consultant for over 20 years.
25267123
Type Your Networking Question Here...
Mike the Mac Medic is online now
A new question is answered every 9 seconds

My blu ray player would not read discs last night. Today I

Customer Question

My blu ray player would not read discs last night. Today I decided to try again. The tray opened and now will not close all the way. Not only can I not play discs but I can't access any of the players on line features. Any way to fix this?
Submitted: 1 year ago.
Category: Networking
Expert:  Mike the Mac Medic replied 1 year ago.
Unplug it from the power outlet for 10 minutes and then try again it may just need to be reset.
Customer: replied 1 year ago.
Unplugging does not work.
Expert:  Mike the Mac Medic replied 1 year ago.
What model is it?