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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I lost my connection cord from my computer to my printer--a

Customer Question

I lost my connection cord from my computer to my printer--a HP Envy 4500 when I moved from Dallas, Texas to Lufkin, Texas. I bought a new cord---a Insignia USB 2.0 A/B Cable, but my printer failed to recognize it, therefore, it is not recognizing my Wi-Fi. What can I do to solve this problem?
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue. The problem with the wifi is going to be caused by your new network settings. Are you using the same computer as before?