How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Claws224 Your Own Question
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
5195814
Type Your Networking Question Here...
Claws224 is online now
A new question is answered every 9 seconds

Iam trying to connect to my amazon firestick but network will

Customer Question

Iam trying to connect to my amazon firestick but network will not except my password ***** I'VE USED FOR SEVERAL YEARS DOLORES SANCHEZ
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue. Does your WiFi password ***** any capital letters?
Customer: replied 1 year ago.
YES
Customer: replied 1 year ago.
BassJeep6
Expert:  Randy IT Tech replied 1 year ago.
Okay, are you able to enter the caps on the screen for the firestick?
Customer: replied 1 year ago.
yes but does not except
Customer: replied 1 year ago.
are you still with me?
Expert:  Randy IT Tech replied 1 year ago.
yes,
Expert:  Randy IT Tech replied 1 year ago.
what is the brand and model of your wireless router?
Customer: replied 1 year ago.
wireless gateway connection
Expert:  Randy IT Tech replied 1 year ago.
okay try this please and let me know what happens>From the Home screen, select Settings > System > Wi-Fi. Your Amazon Fire TV device automatically detects nearby Wi-Fi networks that broadcast their network name. Under Available Networks, select the name of your wireless network and enter the network password ***** the onscreen keyboard.You can also use the keyboard in the Fire TV Remote App. After you connect to a wireless network, press the Home button to display the Home screen.
Customer: replied 1 year ago.
hi sorry Itook so long to reply I"ve been trying to sign in Ifollowed your instructions --to NO luck it sends me to sign in but won't except username and password. it was working --but that evening we had a power falier net day did not work. DOLORES S.
Customer: replied 1 year ago.
THE TV SAYS HOME IS UNAVAILABLE
Expert:  Randy IT Tech replied 1 year ago.
okay, the sign in is for the amazon account username and password. Use your amazon account email address and password.

Related Networking Questions