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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My smart tv is hooked up to Internet and always was, but now

Customer Question

My smart tv is hooked up to Internet and always was, but now when I try to open an app, say Netflix, it says there is no connection. The same router controls my PC, and that is fine. I tried all the troubleshooting with no results. Please advise.
Submitted: 1 year ago.
Category: Networking
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble with your tv apps. What is the make/model of the tv?Are you using wifi or wired ethernet?How far is the tv from the router?