How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 14360
Experience:  Years of experience and education.
30759776
Type Your Networking Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

I have a sbg6580 modem router. I get 50Mbps download speed

Customer Question

I have a sbg6580 modem router. I get 50Mbps download speed when connected to WIFI, but can only get 10Mbps download when connected to ethernet.
Submitted: 1 year ago.
Category: Networking
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
This problem can be one of a few things. First off, I would suggest replacing the Ethernet cable with a known good one that can link up with 100Mbps on another computer.
If that doesn't work, please respond back with which version of Windows or Mac OS you are running.
I will be standing by.
Thank you,
Jason