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Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 17208
Experience:  5 years as Network Admin, 10+ years of IT support
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I forgot my password ***** my tablet

Customer Question

i forgot my password ***** my tablet
Submitted: 1 year ago.
Category: Networking
Expert:  Josh replied 1 year ago.
Hi! Which tablet model do you have?
Customer: replied 1 year ago.
it is the lenovo 10"
Expert:  Josh replied 1 year ago.
What is the model number?
Customer: replied 1 year ago.
s6000
Expert:  Josh replied 1 year ago.
To reset your S6000, Turn ON the device and keep pressing the Volume UP. When you see android logo with exclamation mark, remove your hand from Volume UP button.To navigate UP and Down, Use the Volume UP and Volume Down.Select the Wipe data / Factory reset and Press Power Button for Confirmation.Select Yes to confirm resetting your android and wait for it to finish.
Customer: replied 1 year ago.
i do not SEE a volume button
Expert:  Josh replied 1 year ago.
The Volume buttons are on the side
Customer: replied 1 year ago.
i get a screen with volume button. When I push it I get a logo with the settings logo. then the tablet doenst show anything else
Expert:  Josh replied 1 year ago.
Did you find the volume buttons?
Customer: replied 1 year ago.
there is one big button on upper left that does nothing
Customer: replied 1 year ago.
to get anything, i have to hit the ON button, hold, release adn hit it again. A little screen pops up
Expert:  Josh replied 1 year ago.
Take a look at this image: http://www.boeboer.com/wp-content/uploads/2013/10/lenovo-ideatab-s6000l-manual-guide-keys-parts-layout.jpg
Customer: replied 1 year ago.
ok mine is like that but when i hold that button, it just timesout
Expert:  Josh replied 1 year ago.
You must hold down the POWER button and VOLUME UP button together
Customer: replied 1 year ago.
now it says meta mode and nothing else but the logo
Expert:  Josh replied 1 year ago.
Did you see the Android logo?
Customer: replied 1 year ago.
ok i found that choice screen, selected factory reset, hit power and it doesn ask ok, but boots to password *****
Customer: replied 1 year ago.
yes i did it says no command under it
Customer: replied 1 year ago.
oki did that and it erased everything
now it just shows the logo for Lenovo
Expert:  Josh replied 1 year ago.
Are you able to bypass the screen?