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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Need upgrade on modem, would like technician to install.

Customer Question

need upgrade on modem, would like technician to install.
Submitted: 1 year ago.
Category: Networking
Expert:  Viet - Network Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Have you received a letter about the modem upgrade? If yes, does it give any instruction and/or a website link?
Also, do you have a windows or mac computer?
When you are available, please reply back at the box below to continue. Thank you,