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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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Order #: - Service Request #:(###) ###-#### - Created

Customer Question

- Order #:
- Service Request #:(###) ###-####
- Created Date: 06/11/2015 19:15:20
- Account E-mail:***@******.***
- Description: On June 11 I took my computer to a repair shop. They said my problem was corrupted soft ware, and the would reinstall a new one. My McAfree anti virus was lost. Can you reinstall one Order # ***** John Bury
I tried down loading your replace program on June 12 and June 13. I just don't know what else to do. John
Submitted: 1 year ago.
Category: Networking
Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro and I will assist you on this question.

Is your McAfee subscription still active?
Customer: replied 1 year ago.
Yes. I had trouble with my computer, and took it to a tech. He had to delete all my programs, but said he would save all my file. He did not! I lost my McAfree antivirus program. along with others. I contacted your service Dept., and they lined up a down load program for me, and I tried to down load it on June 12 and 13 I tried and tried but the down load speed was on 5 to 26 KBS. I do not know what else to do! Help!!!
Expert:  IT Miro replied 1 year ago.
I would like to inform you that you have reached JustAnswer - online paid question-and-answer website where verified Experts you can answer your questions and provide assistance.
If you would like to continue, let me know. I will gladly help.
Thanks,
IT Miro
Expert:  IT Miro replied 1 year ago.
Hi again!
Do you still require assistance with this issue?
Let me know,
IT Miro