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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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HP 3900 hangs loading. Tried all standard reconnects. new

Customer Question

HP 3900 hangs loading. Tried all standard reconnects. new driver?
Submitted: 1 year ago.
Category: Networking
Expert:  A. Stevens replied 1 year ago.
Hi, I am A. Stevens here to help with your question! Are you connecting the HP printer by USB cable to your Mac?
Customer: replied 1 year ago.
yes
Expert:  A. Stevens replied 1 year ago.
Great, and are you just plugging the printer in or had you you installed the software designated for the printer yet? (either by CD or online download)
Customer: replied 1 year ago.
printer was plugged in & running yesterday. I believe I downloaded the driver last year when I installed the printer.
Customer: replied 1 year ago.
Should I try anoter cable?
Expert:  A. Stevens replied 1 year ago.
Yes, if you have one, that would be great. Otherwise next step would be to remove the printer and install it again
Expert:  A. Stevens replied 1 year ago.
Yes, if you have one, that would be great. Otherwise next step would be to remove the printer and install it again

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