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Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
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I dropped my android cell phone and cracked the screen. It

Customer Question

I dropped my android cell phone and cracked the screen. It is showing black, however it has power, because it is ringing, but I cannot answer it. Is it possible to retrieve my text messages somehow? I know Google has backed up the emails and pictures. Please help, I have a lot of important text messages.
Submitted: 1 year ago.
Category: Networking
Expert:  Josh replied 1 year ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!

There is a program that you can use to recover deleted and existing text messages from a broken phone.

Take a look here: http://www.android-data-recovery.org/recover-sms-from-broken-android-phone.html

Download the Dr. Fone program and follow the steps on the page