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Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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I have a new netgear Nighthawk router - R7000- AC1900 smart

Customer Question

I have a new netgear Nighthawk router - R7000- AC1900 smart WiFiRouter. I am trying to get the printer connected. The address you give in your booklet does not seem to be available. How do I connect the printer - HP Officejet 4500?
Submitted: 1 year ago.
Category: Networking
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer.
Do you have your wireless network password?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $34 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Customer: replied 1 year ago.
No wireless password.
Customer: replied 1 year ago.
The password ***** came with the netgear is Roundtrain - located on the back of the router.
Expert:  Kamil Anwar replied 1 year ago.
Okay. But you want to connect the printer to the router wirelessly, correct?
Customer: replied 1 year ago.
It was previously connected using another router by a cord. Then all my electronics(tow laptops ) could access the printer.
Expert:  Kamil Anwar replied 1 year ago.
What happens if you connect it to the new router via cord?