How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mr.Med Your Own Question

Mr.Med
Mr.Med, Network Administrator
Category: Networking
Satisfied Customers: 1079
Experience:  if you have any question about network system and security, contact me
76221641
Type Your Networking Question Here...
Mr.Med is online now
A new question is answered every 9 seconds

My Netflix will not load

Customer Question

My Netflix will not load
Submitted: 1 year ago.
Category: Networking
Expert:  Mr.Med replied 1 year ago.
Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, First you need to delete the app. You can do this by holding down the NetFlix app on your springboard until it "wiggles". When it wiggles, press the X and agree to delete the app and its data.
Once you delete the application, hold the Home and Power buttons at the same time until your iPad goes completely black. Wait 20 seconds. Then hold the Power down until you see the Apple Logo.
After your iPad is turn on, go to Settings -> General -> Reset -> Reset Network Settings (this will reset wifi password ***** security keys that are saved to the ipad, but will clear the cache of the Netflix application). After this completes your iPad will reboot.
after reboot, go to Settings -> Safari -> press all the Clear options listed.
Now reconnect your ipad to your wifi or 3G/4G and then go to App Store, and redownload the Netflix app.
open Netflix, log in, and see if it works.
------------------------------------------------------------------------------------------------------------------------------------------------
My goal is to provide you with excellent service today.If you have a moment please rate my service by clicking on one of the faces below, positive ratings are appreciated. if you still need help, please reply back to me and i will gladly continue to help you
Thank you

Related Networking Questions