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Sudipto
Sudipto, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 5595
Experience:  Diploma in Computer Hardware
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How do I disable my comtrend router MAC filter?

Customer Question

How do I disable my comtrend router MAC filter?
Submitted: 2 years ago.
Category: Networking
Expert:  Mr.Med replied 2 years ago.
Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
what is the model/brand of your wireless router?
Thank you
Customer: replied 2 years ago.
Comtrend CT-5361T ADSL2+
Customer: replied 2 years ago.
Did you get the correct information?
Expert:  Mr.Med replied 2 years ago.
1-Open your Internet browser and Type : http://192.168.1.1 or http://192.168.0.1
2-You will be prompted to enter your user name and password.
Type root in the user name and 12345 in the password ***** (this is the default username and password ***** your router) , and click OK.
3-After successfully logging in, you will reach the Quick Setup menu, please go to wireless tab and click on MAC filter then choose "Disable" option and click save or ok.
Thank you
Customer: replied 2 years ago.
I have tried this multiple times but the browser keeps saying the page will not open. I don't know what to do.
Expert:  Mr.Med replied 2 years ago.
Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?
Thanks
Customer: replied 2 years ago.
Yes Thank you
Expert:  Mr.Med replied 2 years ago.
Please download teamviewer from : www.teamviewer.com
install the software then open it up. You will be provided with an ID and password ***** tell me the ID and the password ***** i can connect to your computer and fix the issue.
Thank you
Customer: replied 2 years ago.
ID: 133 967 694
PW: 9864
Expert:  Mr.Med replied 2 years ago.
I fear I am not making progress with this case, so I must Opt Out, with sincere regrets.
If and when another Expert takes up the case, you ought to receive a notification email.
Please do not rate my answer.
Thank you
Expert:  Sudipto replied 2 years ago.
Hi,
Thank You!! for posting your Question.My name is ***** ***** today I will assist you to solve or identify your problem.
Are you able to access Internet from the new router ?

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