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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9384
Experience:  Information Technology Specialist
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The wireless light is not on on the router and i cannot connect. The network name is Telst

Customer Question

The wireless light is not on on the router and i cannot connect. The network name is Telstra3D5AED
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue. Try this on your router please.
Unplug the power cord for 1 minute. Then reconnect the power cord. Then wait for 3-4 minutes while the router reboots and try connecting. Let me know how it goes please.
Customer: replied 1 year ago.
There is a green light next to WAN and Internet. Still no light near Wireless.
Expert:  Randy IT Tech replied 1 year ago.
Okay, do you have more than one device that is not able to connect to the wifi?

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