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Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1256
Experience:  IEEE, Microsoft
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My Belkin router has stopped working. In the past I

Customer Question

Hello, my Belkin router has stopped working. In the past I had to reconfigure the IP address from server - not sure if that is the issue here. I have reset it many times, no help.
Submitted: 1 year ago.
Category: Networking
Expert:  Josh replied 1 year ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!
If you plug in the computer directly into the router using an Ethernet cable -- does it work?
Customer: replied 1 year ago.
Yes
Customer: replied 1 year ago.
Sorry, no, I am not connected through router, I am direct from modem.
Expert:  Josh replied 1 year ago.
Please try connecting through the router directly
Customer: replied 1 year ago.
Are you still there, Josh?
Expert:  Josh replied 1 year ago.
I am here
Please try connecting through the router directly