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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9434
Experience:  Information Technology Specialist
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I am trying to connect my Vizio TV to my network. Needed to

Customer Question

I am trying to connect my Vizio TV to my network. Needed to update my router to a faster one and now the tv cannot connect. Also using a switch, both Linksys new router and switch that are suppose to work together. Everything else in network works.
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.
My name is***** will assist you.
I am sorry to hear that you are having this issue.
You will need to reset the vizio, and then start at the initial set up screen. Then it will connect with the new info.Step 1
Power on the Vizio TV and press "Menu" on the remote control to view the main menu.
Step 2
Press the up or down arrow button to highlight "Help," then press "OK."
Step 3
Highlight the "System Reset" option and press "Menu/OK."
Step 4
Highlight "Yes," then press "Menu/OK" when asked if you want to erase all settings.
Step 5
Press "Exit" to leave the menu.
Please let me know if you need any other assistance.
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