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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9254
Experience:  Information Technology Specialist
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I just changed my cable company to verizon and my printer does

Customer Question

i just changed my cable company to verizon and my printer does work, how do i put the pin # ***** my new router
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
I will need the brand and model of your printer please?
Customer: replied 1 year ago.

hp office jet 4622

Expert:  Randy IT Tech replied 1 year ago.
okay, thank you. Which windows operating system do you have on your computer? xp, 7, 8 etc...
Customer: replied 1 year ago.

8 i believe it is 8.1,

Expert:  Randy IT Tech replied 1 year ago.
okay, thank you. Follow these steps please> First, make sure your computer is connected to your network. You will also need a USB cable, which is temporarily used during the configuration. Be sure NOT to connect the USB cable between the computer and printer until instructed to do so by the software.
If your HP printer software is already installed on your computer
Launch the Printer Software from the Start screen (icon for the printer model name) or from the tile named for your printer.
Select (click or touch) Utilities on the top of the Printer Software screen
Select Printer Setup & Software
Once you have successfully configured the printer with the new wireless settings, restart all computers that will use the printer over the wireless network.
Note: If you replaced your original router with a new one and have a DSL or cable modem attached to your wireless router and cannot get Internet access, remove the power cord from the modem, wait 30 seconds, then reconnect the power cord.
Customer: replied 1 year ago.

my printer does not have usb outlet

my computer is asking me to update ip address how would i do that

Expert:  Randy IT Tech replied 1 year ago.
Connect the printer to the router via ethernet cable
On the computer on the network, search for network printer in "add printer"
It will show IP address of printer (example; 192.168.1.8)
Put IP address in browser's address bar
You will see your printer set up config. screen
change wireless settings under "Network settings"
Remove the hard wire cable from router that connects to printer.
Now search again "Add a printer"
follow the directions.