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Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 9250
Experience:  Information Technology Specialist
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My wireless Home acct. is oksecond home act. has lock on.

Customer Question

My wireless Home acct. is ok
second home act. has lock on. I did the pass word and can not get it to work.
can use gmail but not open any apps. I am NOT tech savy at all. thanks
Submitted: 1 year ago.
Category: Networking
Expert:  Randy IT Tech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
The 2nd Home network is the same as the first except that it is on a different frequency. The only time you will need to use it is in case of interference and the other signal is dropping out. The 2nd home account frequency is 5GHZ and not all tablets are compatible with that frequency.
Please let me know if you need any other assistance.
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Thank you very much!