I have already tried this several times. I have also set the reset button on my router 3 times and did a factory reset of my tv none of these have worked.
Sorry I forgot to mention that I have tried that as well. I just tried again and it just stays on the error page, no other screen appears.
No it is connected via an ethernet cable
on my netflix account there is nothing saying manage device and computers.
It is a LGLB65
connected to Internet.
I know the connection is good because i can access all of the other apps on the TV. i.e. BBC iplayer, youtube, etc
On the error page on Netflix.
It has an ip address saying connected.
And the DNS servers 192.168.1.254
It won't connect
Yeah it was working fine up until about 3 weeks ago and i have been searching the net looking for answers I even checked with BT that there was no problem with my Internet and I also called netflix helpline but the guy was in the states and couldn't give me any answers.
I loaded the latest update 2 days ago after I did the factory reset of the tv. then when I went to launch it it came back up with the error page as it is doing now.
On the error page there is a choice to reset netflix back to its original state which i have also done but with no success.
Also on the error page on the Netflix app there is a tab for checking your network and it says that I am connected to server1 but not 2 or 3 and that there is an internet connection.
I have connected the TV through the wifi iplayer,etc works but still cannot connect to Netflix still getting the same error page coming up.
yeah thats no problem I can watch it on my iPad no problem as well
Thanks for your time and help.