Please try this on your Kindle>press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle> then try and connect again.
I've tr.ied again with no success
I will open the question and let the other experts take a look at it. Thank you for your patience.
I've tried again,still no joy
my computor is wirelessly connected
Yes I do
Yes I do and it is connected. The password XXXXX given to me by the management. It is shown on the Wi Fi
I am not an expert so I didn't really understand. I didn't receive a password so I'm left in the dark.
I have now managed to get my WiFi working. I followed Kamil's suggestion to switch off the WiFi and turn it on again. This worked!