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Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 34743
Experience:  Great troubleshooting skills with computer and network.
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I installed a wireless router on my pc and it is working but

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I installed a wireless router on my pc and it is working but it won't let me join the locked network with the password XXXXX I have an Iphone 5S that can't join my network. What can I do?

Hello Christy! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What's the model of your router? Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

Thank you,

Customer: replied 2 years ago.

The model is RT-AC68R

Wireless-AC1900 Duel Band Gigabit Router

Thank you, XXXXX XXXXX chat with you in a second. Thanks
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.
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