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Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 37144
Experience:  Great troubleshooting skills with computer and network.
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my computer will not connect to my wifi using the ssid and

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my computer will not connect to my wifi using the ssid and network key. Is there another password?

Hello Vicki! Thank you for your question. I am a licensed network /wifi/wireless professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What's the model of your Internet / wireless modem/router device? Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=57fbf67e-4b73-4147-a5e0-85bf9217ea02

Thank you,

Customer: replied 3 years ago.


2 wire* Gateway

Thank you. Please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to check on your 2wire gateway device directly:

http://166.78.231.170:8040/?Session=57fbf67e-4b73-4147-a5e0-85bf9217ea02

Thank you
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

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