Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue. Please let me know when ready to chat.
Are you using Outlook 2013?
Outlook 2002 sp3
Thanks, XXXXX XXXXX take a look remotely at it?
Which browser are you using?
It's not on this computer, another on my desk.
Is it nearby?
yes. I have a kb swithc to it
Ok open IE on that pc
I've double checked all the outlook settings. It shows the connection is good and the test goes out but not received
yes IE is open
Will give you a link
I will post it here in a minute
cant copy from here
you can type it directly
using IE open this link http://18.104.22.168:8040/ and type in the code "outlook"
working on it
the tests will be in my sent folder if that helps
test will be vuable in the web client--but I seethey're not in Sent
ok will check
my IPhone works perfectly with this account
this is a outlook issue
still getting from router:
Oct 12 17:26:32 5829NETGEAR Sat, 2013-10-12 14:27:27 - [Unable to free UDP NAT port for ada11075:57979 from LAN]
i think your router is blocking port 110
Did it worked/
virus is off
mail is 22.214.171.124
Why are you using Static IP?
I have to leave. You are free to continue if you like, email me when done. Proceed with the charge either way at least you've eliminated several new things
Sure. You have to rate me below to credit me. :) I think something is blocking the incoming
trying to figure out what exactly.
Another issue could be a large mail blocking the inbox but as you told the phone is working, I am sure it's the router.
Please get back to me when needed and please do not forget to rate me below for the help. :)
Perhaps we can resume tomorrow AM on a new ticket.
Oh you are still there. Should I start a new ticket, or...??
Yes please. I was just going offline. Too late down here now. Thank you for your response.
We can resume this later.
How do I get back to you?
You can bookmark my profile link
What time tomorrow?
I will be online after 14 hours from now. We can continue at that time.
You're welcome and good night
Please do leave me a rating below to close this chat.
Bye for today