Hello Russell! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What's the brand/model of your internet / wireless modem / router device? What's the exact model of your kindle? If you go to the wireless / wi-fi setting on the kindle, are you able to connect to your wireless network name?Also, are you communicating with me on a windows or mac computer? Please let me know. Thank you,
the software version is kindle 2.5.3. I have been able to connect in the past but not since yesterday. I am not sure where the wireless nsetup is?
I go to settings, there is an option to switch wireless on or off, but no option to change the settings.
I am on a windows computer