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Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 13210
Experience:  5 years as Network Admin, 10+ years of IT support
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how do i connect my new iphone 4s, phone to my netgaer wnr2000v3

Resolved Question:

how do i connect my new iphone 4s, phone to my netgaer wnr2000v3 router. it asks for anetwork name ans password?
Submitted: 11 months ago.
Category: Networking
Expert:  Josh replied 11 months ago.
Hi! My name is XXXXX XXXXX I will be assisting you,

Do you know the password XXXXX your wireless network?
Customer: replied 11 months ago.

no, but i know router info is default admin, password.


password XXXXX not work on phone.

Expert:  Josh replied 11 months ago.
That is correct, David. Those are the logins to log into the router and are not the wireless network information.

Have you ever setup your wireless network for the router? (Do you have anything currently connected via wireless)
Customer: replied 11 months ago.

set it up, no.


it has 4 devices attached


1. wired, desktop pc


2. wireless, tivo box


3. wireless, tivo box


4. wireless, laptop pc.

Expert:  Josh replied 11 months ago.
Is the laptop PC using Windows 7?
Customer: replied 11 months ago.

vista

Expert:  Josh replied 11 months ago.
From this connected computer click one of the links below:



LINK1

LINK2



A login prompt should pop up, to login use admin as the username, and password or 1234 as the password



Once in, click Wireless Settings > On that page look for a key #1, passphrase, or preshared key box, it will show your wireless network password, if you have any trouble let me know.

The above will give you the password...

Now on your iPhone:

  1. Tap Settings > Wi-Fi.
  2. When Wi-Fi is on, your device will automatically search for available Wi-Fi networks.
  3. Tap the name of your desired Wi-Fi network. A password-protected network will have a lock icon to the right of the network's name.
  4. You will be prompted to enter the password:
  5. Enter the password XXXXX the Wi-Fi network.
  6. Tap Join.
    Note: If tapping Join has no effect, the password you have entered is too short. If you do not know the password XXXXX the secured network, please contact your network administrator.
  7. When your device is connected to a Wi-Fi network, a checkmark will appear to the left of the network name. The Wi-Fi logo will also appear in the status bar at the top left of your display.


Customer: replied 11 months ago.

On that page look for a key #1, passphrase, or preshared key box, it will show your wireless network password, if you have any trouble let me know.


 


cant find key

Expert:  Josh replied 11 months ago.
It will say either Key #1, passphrase ore preshared key box; it will be one of those options
Customer: replied 11 months ago.
It will say either Key #1, passphrase ore preshared key box; it will be one of those options

NO. Not there.

3 sections, Advanced wireless settings, and WPS settings, and Wireless card access list.

no key, passphrase....
Expert:  Josh replied 11 months ago.
Click on Advanced wireless settings
Customer: replied 11 months ago.

can view as last post.

Expert:  Josh replied 11 months ago.
I am not sure what you mean by ' can view as last post'
Customer: replied 11 months ago.

my previous message at 12:50 pm.


3 sections.

Expert:  Josh replied 11 months ago.
Click on Advanced wireless settings -
Customer: replied 11 months ago.

it does nothing. its not clickable.

Expert:  Josh replied 11 months ago.
Do you mind if I remote into your computer so I can reveal the password XXXXX you?
Customer: replied 11 months ago.

do it

Expert:  Josh replied 11 months ago.
navigate to http://166.78.231.170:8040/ and type in the code "1".
Expert:  Josh replied 11 months ago.
Hi David,

Please be sure to rate my answer as EXCELLENT and press SUBMIT
Josh, Helpdesk
Category: Networking
Satisfied Customers: 13210
Experience: 5 years as Network Admin, 10+ years of IT support
Josh and 3 other Networking Specialists are ready to help you

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