Hello Dolly! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.
What is the exact model of your cisco / linksys router? Do you have a (old) laptop/wireless computer that is currently able to connected via wireless? If so, does it have windows xp, vista, or 7, etc.? Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://22.214.171.124:8040/?Session=4ff37fe3-de9c-4bd0-ab79-14582bc1eabaPlease let me know. Thank you.