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Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 15616
Experience:  Years of experience and education.
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I have an Epson 300 XP wireless printer and can not get it

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I have an Epson 300 XP wireless printer and can not get it hooked up to my wifi router. Does it neeed t9o hqave a USB cord and where do I get one that works?

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.



Please, tell me the full brand and model name of your wireless router.


Customer: replied 3 years ago.

Verizon Actiontec



Thank you for the update.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Customer: replied 3 years ago.


yes



Thank you.

AFTER YOU CLICK THE LINK BELOW, you can continue.

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=6c024281-1f7d-4389-a15a-63b872ca49ae


Then on that page click the button that says, "Join Session".

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=6c024281-1f7d-4389-a15a-63b872ca49ae


I remoted in 10 minutes ago, but you are not at the computer.

Please, let me know when you are ready to begin.

Thank you.
Customer: replied 3 years ago.


Sorry, I had an emergency with my 89 yr old mother. I'm back now.

Customer: replied 3 years ago.

I am ready to begin, again.


 


 

Thank you.


It appears that you left the computer after a while.

When you are at the computer and you are ready to work, please, post a message here.

Thank you.


All is now working.

If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page: http://www.justanswer.com/computer/expert-computertechmaster/

Thank you for your time and please, do not forget to rate my help below.

- Jason
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