How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Martin Your Own Question

Martin
Martin, System Administrator
Category: Networking
Satisfied Customers: 2408
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
74139101
Type Your Networking Question Here...
Martin is online now
A new question is answered every 9 seconds

Hi, I need to use VNC and connect from my laptop to desktop,

This answer was rated:

Hi, I need to use VNC and connect from my laptop to desktop, how do i do that, can you send me steps how to set up both PC

Martin :

Hello, my name is XXXXX XXXXX I'm one of the experts who will be assisting you today.

Martin :

May I ask, are both computers using the same internet connection and is it specifically VNC you need to use or any remote software?

Customer:

that is correct, there are in same wi fi network

Customer:

i might use any free software actually

Martin :

Have you used Team Viewer before?

Customer:

as far as i get access to PC, open aplications

Customer:

no i want to avoid using internet

Customer:

just wi fi without internet conection

Martin :

You can use team viewer without internet as well, you just have to enable it to accept incoming LAN connections

Martin :

But it's up to you, we can use either one, I use both

Customer:

can we go with VNC?

Martin :

Here's a link to VNC:

Download VNC

Martin :

You will need to install that on both machines

Martin :

The default installation options are to install both viewer and server so we can just leave it like that, no need to set any custom options during the install

Customer:

ok it is done i have it on both pc

Customer:

should i obtain key ?

Martin :

Yes

Martin :

Free license only, without premium features

Customer:

i got it

Martin :

Ok, did you set a VNC password XXXXX both?

Martin :

It's part of the installation process as well

Customer:

ok, i got port conflict on xp can i change it ?

Martin :

Yes

Martin :

Right click the little VNC icon on the task bar (bottom right) and select options

Martin :

Then click Advanced

Martin :

You can set it to something like 5905

Customer:

port number 5900 conflicting

Customer:

ok

Customer:

ok good

Martin :

Great

Customer:

what is next

Customer:

step?

Martin :

Next we need the IP address of the computer you wish to connect to

Martin :

Do you know how to get that?

Customer:

yes

Customer:

now where do i enter this ip on Vista so i can see XP?

Martin :

Ok, what you need to do is click Start and you should see "VNC Viewer"

Martin :

Or the newer version might come up as "Start Listening VNC Viewer"

Customer:

yes this one ask to enter server

Martin :

Opening that might prompt your firewall to allow it to access depending on your configuration

Martin :

In the box, where it says VNC Server

Martin :

You need to put the IP address of the XP machine in

Martin :

With the custom port we chose

Martin :

Like this

Martin :

192.168.0.3:5905

Martin :

Where the bit before the colon is the IP address and the bit after is the port

Customer:

this is how i enter

Customer:

192.168.1.2:5905

Customer:

it says conection refused

Martin :

Yes

Martin :

Refused is usually telling you there's something blocking it

Customer:

ok

Martin :

Did you get any prompts from your Firewall to allow access to it?

Customer:

one more thing

Customer:

this XP pc using shared internet connection from another pc x

Martin :

How do you mean?

Martin :

It connects via another computer instead of directly to a router?

Customer:

pc x connected to wi fi, but becouse of XP pc does not has wi fi addaptor, i m sharing internet from pc x with DSL cable

Customer:

yes

Martin :

Oh ok and are you concerned it cannot see the Vista computer?

Customer:

but it is using same wi fi theoretically

Customer:

i m trying Vista to see XP

Customer:

ok so what next i can do

Customer:

connection refused 10061 code

Martin :

What we can do to make sure they can communicate in the first place is, on the Vista computer, ping the IP address of the XP machine

Martin :

Through the command prompt on the Vista machine, type ping 192.168.1.2

Customer:

it says send packages 4 and got back 3

Customer:

so looks like communicating

Martin :

That's good enough

Martin :

Try connecting again, make sure the port is set to 5905 on the XP machine's options

Customer:

i m sorry

Customer:

i thing i m different network

Customer:

i need to switch network

Martin :

Ok

Customer:

sorry my bab

Customer:

vista can not ping it

Martin :

Ok then there's a hint to the problem

Customer:

send 4 lost 4

Martin :

No communication

Martin :

What's the IP for the XP machine and the Vista machine at this moment?

Customer:

yes i just click on repair

Customer:

i recinnected to net and tried to ping again but lost

Martin :

Could you give me the IP for the XP machine and the Vista machine

Customer:

Reestablish net connection on XP, and ping it from vista, but data did not go send 4 lost 4

Customer:

XP 198.168.1.2

Martin :

How about on Vista?

Martin :

Are you still around?

Customer:

yes

Customer:

i was waiting for you

Martin :

Oh, I was asking you for the IP of the Vista machine, I only received the XP one from you

Customer:

vista 198.168.1.3

Martin :

Ok and how about the Default Gateway for both

Martin :

Is it the same?

Customer:

3x255.0

Customer:

both machines has same gateway

Martin :

192.168.1.1 ?

Martin :

And can they both ping the gateway?

Customer:

i did not try to ping gate way i can try

Customer:

nope

Customer:

they can not ping gateway

Martin :

Neither one?

Customer:

nope, i gave you submust but i just checked with gateway ip they can not ping each other

Customer:

gtwy on XP 192.168.1.1

Customer:

and same thing for vista

Martin :

So when you type ping 192.168.1.1 on both machines they fail?

Customer:

on xp window just close

Customer:

i acctually just did now on vista it got back 4 so did not lost this time

Martin :

What was that for, the gateway?

Martin :

Make sure it works on both

Customer:

good good, xp also recived 4 pack back

Customer:

yes

Martin :

Ok and on the XP machine type

Martin :

ping 192.168.1.3

Customer:

so i can ping from both machines gateway

Customer:

100% lost

Martin :

Now on the Vista machine type

ping 192.168.1.2

Customer:

it actually pinged

Martin :

So here's what we have so far

Customer:

good new

Martin :

Both machines have the correct IP configuration

Customer:

just tried to connect with vnc

Martin :

The Vista machine can ping XP but XP can't ping Vista

Customer:

i got connected via vnc

Martin :

Did it work this time?

Martin :

How's that going, is it working properly?

Customer:

sorry my browser freezed and crashed, but it work, and i got steady view,

Customer:

thank you for help Martin

Martin :

Fantastic!

Martin :

My pleasure

Customer:

you are man:)

Martin :

=)

Customer:

the man:)

Customer:

thanks again

Martin :

Thanks

Martin :

Did you have any other questions?

Martin and 4 other Networking Specialists are ready to help you

Related Networking Questions