Hi,My name isXXXXX will assist you.
I am sorry that you are having problems connecting the HTC to your wi fi,
I will do my best to help you get it connected.
Sorry, missed the chat
I can check the settlings of your router and help you get the phone connected with a screen share.
Is there any way we can do it w/o sharing my screen. Nothing against you, but I'm pretty cautious about that stuff. I do know my encryption code (64 digit) and the password XXXXX using w/ my dlink.
Yes, I do...Ok, I'll try that.
Did all that but still nothing. I had access from my htc one x when I took security off of my wireless. But now it's back on and it again won't work when I type in that pass phrase
it's set to tkip and aes. is it the aes that's making this difficult?
OK, I had tried before you sent this last message. It did work for tkip and aes. It also works for tkip only. But both seem the same as far as the signal. It will go back and forth between excellent and poor. Before I put in the access code, hor. I also took down to 10 digits.
so why does it go back and forth betw poor and excellent? why not stay on excellent? I'm right beside the router.
I'm sorry, I actually think I looked at it wrong...it wasn't connected, just trying to connect. When I saw it bounce from excellent to poor to excellent connection, I thot it was connected, but it actually says "authenticating..." never connected like when I had my encryption off. What about your rebooting idea. Would that help? Doesn't seem like it if it worked w/ no encryption, but I'll try anything.
Ok, somehow it's working now. I changed the pw to make sure I had the right one. When I did that the phone popped up a message that said wrong pw. I then put in the new pw on the phone and it suddenly said connected! And seems good! I did notice, thought, that when the phone goes to sleep that it turns off the wireless such that I have to go back in and turn it on again, but then it connects right away. Is that a battery saving feature?