Since I have to use dial-up for downloading 10.1, I am experiencing extremely slow speed on downloading. I have to download through 9.7. This is so slow that 9.7 shuts down due to inactivity. Each time, I have to start downloading again. So far, since 10:38 PM last night, I have only been able to download 47% of thw 10.1. Can you send me the software on a DVD?
If I uninstalled 9.7, I lose my dial-up connection.
8/30/2013 11:52 A.M.- Unstalling the Desktop 9.7 didn't correct the issue of accessing through broadband. In deleting the 9.7, the Desktop 10.1 was also deleted. For now, the broadband is functioning. I downloaded Desktop 9.7 from AOL. I'm thinking it could be an intermittent internal hardware problem. For now, I don't want to re-download 10.1