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Ansh P.
Ansh P., Network Administrator
Category: Networking
Satisfied Customers: 8079
Experience:  Computer Science Engineer and Network Security Specialist
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hooked up my new gateway desktop. in my home I already have

Resolved Question:

hooked up my new gateway desktop. in my home I already have a network with wireless router. My other computers and smart phones are connected..The networdk is fine

BUT I cant get my new desktop to even see the wireless. The intruction say to make sure the comp "Toggle switch" os on.... WHERE IS THAt????
Submitted: 1 year ago.
Category: Networking
Expert:  Ansh P. replied 1 year ago.

Tech Specialist :

Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.

Tech Specialist :

What is the model of the desktop?

Customer:

you will have to wait so i can find it

Tech Specialist :

Yes I am waiting

Tech Specialist :

Take your time

Customer:

sx2865 gareway

Customer:

gateway

Tech Specialist :

will check

Customer:

I don't want to connect by ether cable.....wireless

Customer:

only

Tech Specialist :

ok, I will check whether this desktop have wireless functionality first of all

Customer:

..it says it does... maybe that is a windows default answer. if not im screwed

Tech Specialist :

I don't think it does have a wireless capability

Customer:

modem is no where nere this comp

Tech Specialist :

Can you open device manager pls?

Customer:

WTF!! i thought thay all do

Customer:

it say....turn on the toggle switch

Tech Specialist :

Desktops usually does not have wireless

Tech Specialist :

Can you open the device manager, we can check from there

Customer:

hold mon...I have to move this laptop over to that new comp.

Tech Specialist :

Sure

Tech Specialist :

I think it has wireless capability unlike other desktops, I read it somewhere

Customer:

ok...where is devise man?....i HATE windows 8

Customer:

...cant never find anything

Tech Specialist :

Take the mouse cursor to top right, click on magnifying glass

Tech Specialist :

in search type device manager and press enter

Customer:

says..."no apps meet your search"

Tech Specialist :

type in search devmgmt.msc and try

Customer:

that searches for apps...

Customer:

found device man...

Tech Specialist :

expand network controllers

Tech Specialist :

network adapters

Tech Specialist :

what is under it?

Customer:

just lost divice adat....got to find it again

Tech Specialist :

ok

Customer:

any help ???? where
is device man????

Customer:

I searched again....Says No app

Tech Specialist :

devmgmt.msc

Tech Specialist :

search for this

Customer:

ok back to dev man...

Customer:

expand what?

Tech Specialist :

network adapters

Customer:

ok expanded

Tech Specialist :

what is under it?

Customer:

intel(r)82579v Gigabit network connector

Customer:

and

Customer:

microsoft kernal debug network adapter

Customer:

inttel(r)82579v gigabit network CONNECTION....not connector as i type above

Tech Specialist :

only 1 device listed?

Customer:

it says to TWO line that i already typed to you

Customer:

.......connection

Customer:

and

Customer:

......kernal debug network adaptor

Customer:

2

Customer:

not 1

Customer:

what next???

Tech Specialist :

I don't think any wireless adapter is there

Tech Specialist :

It should show something like Intel Pro Wireless in device manager if there would any present

Customer:

there is the one listed under adaptors thAT i just wrote to you

Customer:

intel(R)82579v

Tech Specialist :

I think I missed that, I got disconnected while you were replying

Customer:

it says....intel(R)82579V Gigibit NETWORK CONNECTION

Tech Specialist :

That is for the wired connection

Tech Specialist :

using ethernet

Customer:

I'm f'd then.....I assumed all came equiped.... My old damn ptinter/fax/copier in wireless

Tech Specialist :

You can buy a cheap wireless adapter

Tech Specialist :

Will hardly cost $10-15

Customer:

You mean other than the one I already have???

Customer:

connects to the desktop?

Tech Specialist :

No I mean to enable wireless in desktop

Tech Specialist :

Yes you should be able to connect it via USB

Customer:

I know what you mean

Customer:

buy another one and do what with ti??

Tech Specialist :

Connect it to desktop via USB

Tech Specialist :

Most of them are plug and play

Customer:

I have a commcast modem and wirelss router in the other room

Customer:

I dont under stand......I plug a new router into my desktop tower?

Tech Specialist :

I am not talking about buying a new router

Tech Specialist :

Wireless adapter is something else

Customer:

....and that will pick u[p the wireless router and moden it the other room?

Tech Specialist :

It's a small device which can be plugged in to any computer

Customer:

the adpater plugs into my a usb in my tower

Tech Specialist :

yes

Tech Specialist :

and a wireless icon will show on the desktop

Tech Specialist :

clicking on which will allow you to connect to wireless network

Customer:

then that sits next to this new comp and will pick up the home network?

Tech Specialist :

It will be plugged to usb port, yes

Customer:

like the tiny adapter i plugged in for my wireless keyboard and mouse?

Tech Specialist :

Correct!

Customer:

simular concept...

Tech Specialist :

Yes, these are tiny as well

Customer:

Ok.....If that is what I gotta do...... That's sucks.... Ok...

Tech Specialist :

I can understand.

Customer:

....ok

Tech Specialist :

Hope I was helpful. :-)

Customer:

....ok. Thanks

Ansh P., Network Administrator
Category: Networking
Satisfied Customers: 8079
Experience: Computer Science Engineer and Network Security Specialist
Ansh P. and 5 other Networking Specialists are ready to help you

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