How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 13948
Experience:  Years of experience and education.
Type Your Networking Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

Two routers connected together, connectivity issues on all

This answer was rated:

Two routers connected together, connectivity issues on all ends now.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

May I ask how they are "connected together" and which types of issues are you having?

Customer: replied 3 years ago.

Router A is hooked up to my modem in the basement. Router B is hooked up LAN to LAN from the basement to the first floor. Router B is set up as a Router, instead of a gateway.


Wireless is working pretty well with this setup. (I hooked up Router B to improve signal quality on the second floor.) However, the other LAN ports on Router A aren't working too well.

Thank you for the update.

I am a bit confused. You stated that Router B is setup as a router instead of a gateway; however, a router is the same thing as a gateway.

How about this, may I remote into the computer you are on now, which will allow me to see the network topology and get this working for you?

Customer: replied 3 years ago.

I can't allow that unfortunately. However, in the "Advanced router settings" it's set as a router instead of a gateway.

Okay, you do not have to do anything in that area of the configuration.

I assume that router a has the lan ip of

On the 2nd router, you will have to do the following:
- Disconnect the routers from each other
- Plug a computer into Router B
- Turn the power to Router B on
- Push the reset button on the back of Router B with a paperclip for 30 seconds and let go
- Go to
- On the main SETUP page, change the ROUTER Address (LAN IP) to AND disable the DHCP server
- Click the Save Settings button
- Now plug Router A Lan into Router B lan
- Plug a computer into Router A or B.
- Go to
- Click the wireless link and set up the wireless link as you wish.

Customer: replied 3 years ago.

I actually have router b set to, however I did forget to disable the dhcp server.


Should I have no problem connecting to LAN on router a now?

That is correct. You should not have any problems.

Not disabling the DHCP server will cause a whole heap of problems.

Please, do not forget to rate me below.

If you have any issues later on, please, let me know.
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 13948
Experience: Years of experience and education.
Jason Jones and 5 other Networking Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
< Previous | Next >
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY

Meet The Experts:

  • Claws224


    IEEE Network Engineer

    Satisfied Customers:

    IEEE, Microsoft
< Last | Next >
  • Claws224's Avatar


    IEEE Network Engineer

    Satisfied Customers:

    IEEE, Microsoft
  • Kevin's Avatar


    LAN/WAN Specialist

    Satisfied Customers:

    Certified MCSA and MCP Network Administrator with over 20 years of PC experience.
  • Eric K.'s Avatar

    Eric K.

    Network Administrator

    Satisfied Customers:

    13 years of desktop, server and network support experience
  • Mr. Clark's Avatar

    Mr. Clark

    Network Engineer

    Satisfied Customers:

    Computer Business Owner / Former DoD Network Specialist
  • Byron's Avatar


    PC Support Tech

    Satisfied Customers:

    CCNA, A+, MCSE 11 years at a large law firm.
  • Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    Certified Networking expert with over 10 years experience.
  • A. Stevens's Avatar

    A. Stevens

    Network Administrator

    Satisfied Customers:

    10+ years of Desktop, Laptop, and Server troubleshooting and support.

Related Networking Questions