Hello Janet! Thank you for your question. I am a licensed network professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What's the exact model of your Linksys router?Can we do a remote session, so I can chat with you and help you directly?Please let me know. Thank you
WRT54G v3.1 print is small.
Yes a remote session would be helpful.
Please click on the website below and allow the ScreenConnect remote program to run:http://220.127.116.11:8040/?Session=ce697e25-144c-499d-985f-01dcf9ce09f2Thank you