i have a iomega 2TB home media network hard drive which will not autodetect in the storage manager app, I have my LAN settings to DHCP and i can see the name of the device on my network but cannot connect to it or determine its IP address for the life of me, could you please help me? I am no real slouch at networking so we should be able to work it out fairly quickly i hope.
Hi, my name is Martin and I'll be assisting you today.
Good morning Martin, Blaize is my name
Local Area Connection
says netsh is not a valid command, this is on MAC OSX please note, i can swap over to windows 7 OS if you prefer
okay give me 2 minutes i gotta restart comp to swap OS, i will let you know how i get on with those commands, thanks
okay, the interface came up with a lot of bytes in LAN as expected, i ran the second command and it told me, Ok. However that has not changed anything with regard to being able to actually connect to the device. It does not appear at all in the networking pane or in my computer, nor does it appear in the specific software for the device discovery (LenovoEMC storage manager)
just a direct connection with an ethernet cable from the NAS to the COmpuyter, its a modern one, cat5 or 6, i used the selfsame cable to connect to my partners laptop just last night. i have also tried with 2 different ethernet cables (the one supplied with the NAS and my own one). The problem could be physical with the NAS. For example the lights on the front seem to be working and the HD is spinning and whirring like normal but the light that represents network <--> activity has not lit up at all, but i figured that was just because i have made no concrete connection to it as of yet.
Yeah i have tried the DNS flush and NS lookup, the only NS that appears is my ISP.
Sorry if i am misinformed but it says in the manual for the NAS that is no DNS server is found on the network (the networks consists only of my PC, the Internet is through a mobile USB stick, there is no ethernet router to speak of) it will autoassign itself a value ( in the 169.254.xx.xx range) which is not to say it will assign itself as the DNS server..?
Also i could only see the device under the network heading when i am booted on to Mac OS X, on windows i see nothing anywhere. Just a confirmation that i am connected to an unidentified ethernet network. Is it possible the partition on the NAS HD that handles boot or networking may be corrupted in some way?
When you say we want to see if we can get an IP assigned from the DHCP server, which DHCP server do you mean? Realistically I should be able to just connect to the HD without any internet connection to the computer at all. I have tried connecting this device on several PC's, without and without internet connections (I am not really concerned about using the cloud feature at all to be honest) and have had no luck. The auto assign ethernet IP settings on my PC are coming up in the 169.254.x.x range also and i thought they would automatically be valued compatible with the NAS because that is the only other device on the network?
okay, last question, i always though a routable IP configuration had to be on the same subnet to three decimal places. however it appears to me now that if your subnet mask is only set to two decimals (ie. 255.255.0.0) then you could communicate with any device with a corresponding IP subnet to only TWO decimal places.
That is is my PC is set to 169.254.xx.xx and the device is set to 169.254.xx.xx and they both only have a subnet mask of 255.255.0.0 (as opposed to 255.255.255.0) then they should be able to 'see' each other and communicate?
Is that correct? If so then yeah something has gone wrong with the NAS, the question is what? I was thinking maybe firmware or something? I found during my investigation that apparently the firmware is all coded in LINUX and that if i booted my computer with Knoppix i could possibly detect the NAS and repair whatever section of the code has gone wrong? do you know anything about that? dont worry if not, might be too much of a major for me to bother with anyway really :-/