Welcome to Just Answer. I am Fiyaz, one of the expert in computer category. I look forward to assisting you today with your question and providing the best answer possible.
Richard is not online, if you are ok i shall assist you
Could you provide details of your networking equipments. After that i shall tell how to hook up those devices.
waiting for your input
Are you currently online? I am ready to assist you with information.
yes, i am online now
This is how the setup was:I had an IT
I had an IT guy who assisted me with this, but unfortunately I moved to the countryside and he is not able to help me any more. He told me that when I arrive at my new destination I can just plug in the cables and power up everything and I will have my network back, although I told him I won't use a wireless router.
what all networking devices you have now
The system consists of everything as before, but without the wireless router. I have 4 machines, 1 main external hard drive which everythi (ng is linked to it (Seagate Black Armour), D-Link printer server, and as I said the 4 machines ( 3 laptops and 1 desktop). Everything is here, I can power it up and connect cables as per your instructions.
fine, do you have any switch or router. Its needed to interconnect all devices
do you get me
Sorry, I forgot to mention I have a D-Link (DES-1005D) switcher. All cables are plugged in but nothing is powered on yet.
Here the problem is you don't have a dhcp server which will assign ip address to all device automatically
What is a dhcp server?
It is what router does, it will have a dhcp server and will assign ip address to all these devices
The IT guy told me that even without a wireless internet router I would still be able to use everything in the network using the D-Link switcher. Has he given me incorrect information?
Here in the countryside we receive internet via a USB 3G flash drive. This is why I don't have a dhcp server.
please wait, let me check dlink DES-1005D has dhcp facility
I mainly need the network for connecting the machines to the printers, and to connect the Seagat and Samsung external drives, not so much for internet.
ok, i just checked dlink DES-1005D, it doesn't say dhcp
so what we can do is to manually assign ip address to all machines. This way you can connect all devices
can you get me one of the machine ip address
Okay, let's start with the main laptop. How can I get its IP address?
hope its connected to dlink switch
what version of windows does it have?
xp / vista / win 7 / win 8
I am now putting power to the D-Link.
Some lights started flashing.
click start > on search programs and files type cmd press enter key
This opens command prompt window
on cmd window type ipconfig press enter key
tell me IPV4 ?
default gateway ?
IPV4 address is: 169.254.60.134
Default gateway is: blank
now we are going to assign ip adderss on it
before doing that can you get me ip address of second machine
Can we just say something, we see on the back screen, there are lots of IPV4 addresses, which one exactly do we need to give you? They are part of the windows ip configuration. For example, there is one for internet adaptor, local area connection, etc. How can we be sure whic is on the laptop?
If you notice you can see they all represents different adapters. Our adapter will be Local Area Connection, since you have connected computer via LAN cable. When you connect system via wireless , you can see ip address under wireless LAN adapter section
They all represent your laptop ip address.
The one we gave you it says on top: Eternet adaptor local area connection, and also it says autoconfig ipv4 address, and subsequently the address we gave you., but there is no default gateway.
A little bit above, there is another ethernet local area connection 2, and that one has also an ipv4 address and a default gateway, but it doesn't say autoconguration ipv4 address, only ipv4 address.
Yes, we don't have a router, so no gateway
Okay, but which ipv4 address do you want - on the ethernet local area connecion it starts with 10.6.179... could it be this one?
I meant to say ethernet local area connection 2
does both shows ip address on it
ok, sir, this is how we going to assign ip address on your computers
computer 1 ip address will be : 192.168.1.20
Ethernet adaptor local area connection 2 is 10.6.179.235
sub net mask : 255.255.255.0
Ethernet adaptor local area connection (the one we gave you) is 169.254.60.134
we are changing Ethernet adaptor local area connection 169 series
shall we start
Okay, so the subnet mask you mention is for lan 2
ok, please do this settings on first computer
Okay, sorry, just tell me what I have to do now.
Click Start > on search programs and files type ncpa.cpl press enter key
This opens Network connections windo
do you see local area connection there
Yes. 1st one is LAN with the gigabit network adaptor of the laptop and I have LAN 2 for the 3G internet.
Right click Lan > properties
I am here.
double click Internet protocal version 4
Internet protocal version 4 (TCP/IPV4)
did you get another window
click use the following ip address and type this address
ip address : 192.168.1.20
sub net mask : 255.255.255.0
Press OK again press OK
This was loaded automatically
now open command prompt and check whether its shows new ip address
type ipconfig and press enter key on command prompt
This it shows 192.168.1.20 as ip address on lOCAL aREAL nETWORK
I have checked, yes it does.
we have done for this computer, now do same for second computer
But this time give ip address as 192.168.1.21
similarly for 3rd computer ip address be 192.168.1.22
4th computer ip address should be 192.168.1.23
I have checked the ip address on the second machine and it is a different one. Would you like to me or leave it as it or rather use yours? This second machine runs on windows xp.
Sorry, sometimes our questions load while you are typing.
by the way, what' s the ip address it shows
Okay, thank you.
On 2nd machine there is only internet protocol (tcp/ip)
what os does it have?
xp / win 7
the 2nd and 3rd machines run on windows xp professional.
4th machine is wondows 7 but we have to do it some other time as there was an error message this morning on the screen.
You can carry out on it
On 2nd machine now (xp), if I click on Internet protocol it brings me to the same screen as on the windows 7 machine. Can I proceed that way?
yes, you can proceed
which ip address are you assigning to this pc
for 2nd machine we are giving it the ip address ...21 and for the 3rd machine it is ...22
the other machine we will do when the error has been resolved.
you are good
in the mean time I have checked the ip address of machine 2nd and 3rd, and they are correct.
tell me once you have assigned ip address to all machines
Yes I have done all 3 computers. Now there is the external drive Seagate Black Armour with a LAN. I have from before an ip address for it. Then we have the D-link port and the D-link print server. Please consider that to the external drive Seagate (which has an ip address) there are 2 other external drives connected via usb port. In the past I used to access the last 2 (of course if they were on) via the Seagate external drive.
hope Seagate Black Armour has a software which is used to manage it
can you run that tool and see if it detects black armour
make sure its(Seagate Black Armour) connected to switch and turned on
It is on and I am checking connection and the led lights on the switcher correspond as well
REgarding the Black Armour, yes I have a software tool. It is open but it says "no server found on your network".
do you know ip address of Black Armour
Yes. I have a sticker at the back which I put before. It is: 192.168.0.50
we are on different ip range now
No problem, Lets add 192.168.0 range to computer that's having nas software
Okay, I'm ready.
please get to ip address section
Do you mean the black screen or where we changed the ip address?
where we changed the ip address
I am in the LAN window
do you see advanced box
You can find it on window where we entered ip address manually
No. We have tabs for "networking" and "sharing" on top and below are buttons for "configure", "install" and "uninstall".
Thanks, XXXXX XXXXX it.
click on it
In "advanced" I have "IP settings", "DNS" and "WINS"
click Add button that shows under ip address
add this address there
ip address : 192.168.0.40
sub net : 255.255.255.0
click Add, press OK button
now open command prompt and type this command
ping 192.168.0.40 press enter key
tell me reply
It shows replies 3 or 4 lines but disappears too quickly.
ok, its pinging
hope you have seen something likw
Reply from 192.168.0.40: bytes=32 time=293ms TTL=56Reply from 192.168.0.40: bytes=32 time=293ms TTL=56
now open software and see if it detects NAS now
Software doesn't want to open now for some reason.
can you reboot system and check
is it on one we are chatting
While I was waiting for your reply, I switched off the seagate and restarted it, but still unable to open the software.
yes, the seagate is on this machine, but I was referring that I restarted the seagate not the computer. What exactly do you mean?
Software is on 1st computer, which I am using for this communication.
I have looked and see the software is also on 2nd computer, and it does open but we haven't changed the seagate ip address on 2nd machine yet. We only went to advanced on 1st machine.
can you ping sagate
open command prompt and type ping 192.168.0.50 press enter key
check if pings
Do you mean on the 2nd machine?
check if it pings
Please confirm which machine to do the ping on, 1st or 2nd?
i mean on machine that we assign 192.168.0.40 ip address
thank you, XXXXX XXXXX the 1st machine.
It does ping on ...50
ok, then ping it from this machine
I've just done it on this 1st machine. Do you mean to ping it from the 2nd machine now?
lets ping from first machine after that we can move to second machie
open command prompt and type ping 192.168.0.50 press enter key
(we are checking communication between computer 1 and NAS)
Okay, thanks. Yes, it was pinging.
Is it possible we are not getting communication because we changed the orriginal ip address from ...50 to ...40?
no, we didn't change NAS ip address, we just assign an ip address to this pc so that it will come in same range as of NAS
by the way does computer 1 ping to 192.168.0.50
Thanks for your explanation. We already tried and it looks like it does ping on 50, but there are 2-3 lines underneath but it goes very quickly so I can't read it.
that sounds good
Please open internet explorer tab and type this ip address on address bar
http://220.127.116.11/ press enter key
check what happens
Done it and waiting for the page to load.
I refresh the page but shows the same.
ok, can you do same procedure on computer 2 and see if it load NAS page
but give different ip address there
ip address : 192.168.0.41
Okay, on 2nd machine I've added ...41, chekced for pinging and it does it. Here I can open the software but is says "no server found on your network"
ok, then you should able to access NAS on computer 2
can open shared folder on NAS
Suddenly got "these servers have been discovered ony our network" - BA-....... and 192.168.0.50
I have options to select and view drive details.
sounds good, hope you can use your NAS now
In-order to use NAS on other computer, please add ip address of NAS range (eg: 192.168.0.42 ..43... etc)
Yes, it looks like from the second machine I can access now the Seagate and the additional external drive Samsung that is attached to it.
I will do it now on 3rd machine.
I've done your instructions on 3rd machine and it seems okay.
For the 4th machine I will perhaps contact you at a later stage.
The last unit on the network is the D-link print server. Would it mean now that all 3 printers will be possible to be used from any of the 3 computers so far that we have set up?
yes, it should work
make sure sure all computers pings to others
Do you mean all the computers must ping to all other computers? What would be the ip address of the print server?
tell me printer server model
i mean device model number
let me check
I see here is a sticker with ip address, it is 192.168.0.250 the model is DPR2000
can you ping to this ip address from computer 2
It does ping.
I have tried to print from the 2nd computer to an existing shortcut done by the previous IT guy, but the printer does not respond.
ok, please wait
just checking manual
what's your printer model
Hp 1150, Epson Stylis 870, Samsung CLP500
D-Link also has software that I can access and it shows the ip addresses and ports of every machine.
Looks like all ip adresses on the printers are set to the same one as on the D-link print server.
sorry for taking time
can you add printer once more
on print server
I don't have adding but I have an option to link.
ok, link it
If I select a port it gives me the name of the printer underneath and I am trying to link it. Do you link this could be the right way?
I've tried linking and tried to print a test page but it doesn't print.
Do you want me to send you an image of the software?
can you send me
I'll send it shortly.
by the way, have you changed ip address of print server
No I have't.
click WEB setup
what it shows
sir, do you know how to link print server to computer
On the first machine I can't discover the print server at all. On the second is asking for user name and password.
The second machine is not connected to Internet.
You have to disconnect from internet in-order to work printer server on computer 1
lets works on computer 2
please open ps-wizard on computer
Ok. Does it have a standard password XXXXX user name?
yes, username : admin
password : blank
i mean no password(keep blank)
please run PS-Wizard on computer 2
I am in.
does it shows Hp print server
Do you mean Dlink?
can you tell me the way you add printer to your computer
It shows all usb's on line. One is off as the printer is switched off. In general I have Setup, Advanced, Maintenance, Status & Help tabs.
Once the image that you have send me, there is an option web setup
what happens when you click on it
I see it has also Print Server Set Up, Lan Set Up, Wireless Set Up and Printer Set Up. This after I loged in from Web Seup.
click printer setup
It has an window saying "Network Printer Wizard"
does it prompt for download
It ran software, and asked me to select required printer, but there is none.
don't know why that happen
I see that this machine (3) hasn't got the drivers for the printers. The first one has it but we are on internet, the second one started to restart itself and gives me some errors. BCCode:(NNN) NNN-NNNN, etc. I neve had this maching restarting like that.
It should display printer since its confgured
do you know how to configure our printers in print server if we reset it
I am looking on the 2nd machine but it asks me again for printers and on the 1st machine I am trying but I can't access. I can't discover the print server. The machine unfortunately restarted again.
I haven't done the configuration of printers before but if we have to reset it I don't mind.
The question also is how much time are you allocated with to assist.
There is no time limit. We can work till issue resolves
Thank you for that.
ok, please change print server default gateway to 0.0.0.0
When I work from one computer the print server will it automatically changee ettings on the other computeers?
I have in the meantime switched on the 4th printer so it does show all 4 usb ports full and online.
I understand but I see on 2nd computer the default gateway is 0.0.0.0 without me changing it.
can you check whether default gateway is set for this print server. It should be set 0.0.0.0 if it is 192.168.1.1
hope you understood me. (i am taking about dlink print server and not second computer)
ip address for D-link is set to 192.168.0.250 subnet mask 255.255.255.0 default gateway is 0.0.0.0 this applies to both machines 2nd and 3rd not onnected to the internet
thanks for the info
does each printer has an ip address when configured
Not sure. Where can I find this info?
While checking on 2nd machine (luckily it hasn't restarted yet) I see that the printers drivers are installed, linke for example, d-link - epson, d-link-hp and the status is ready. When I go to properties it shows "do not share tthis printer" -- would this be correct?
no problem, you either select share or "do not share this printer" optiom
share means other computers can share the printer on this computer
It looks like all are set to "do not share this printer".
ok , proceed
with do "not share this printer" option
Well, I've tried to print test pages from a few of the printers but for some reason the pages do not go through. One of the printers has been linked by pressing the "link" button (on the print server image I sent you). The other one has not yet been linked but still both of them are not printing. I get a message in the top right corner "the document failed to print".
I have tried also different drivers which are in my printers folder not indicated with the d-link, but they do not work as well.
Obviously now all the computers are linked to the printers via the network and I know that some of the drivers for the printers not indicated with d-link are related to a direct printing with cable, but I simply tried.
You mentioned earlier that if the default gateway is 0.0.0.0 the ip address should be 192.168.1.1. Must I leave the current ip address of the print server as 192.168.0.250 or should I change it to ...1.1?
sorry, i mean if default gateway is 192.168.1.1, you should change to 0.0.0.0
i think its better to opt out question to some one who knows about it.
please wait, i will opt out
Hello. I am still waiting. Would anybody come back?
Do I have to log in later?
I’m Rachel, and I’m moderator for this topic. It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you right away, but sometimes finding the right professional can take a little longer than expected.
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Thank you for your message. So far nobody has contacted me further to finalise the problem of networking with the printers. This was where my query suddenly stopped last time and the professional, as far as I understood, said that he would transfer me to another professional who knows better the D-Link print server. In general I am okay with this concept of transferring to another expert, but as mentioned above, nobody has made an effort to contact me. In the meantime I see that you have already charged me with the full amount exactly the same day, which I personally don't consider to be 100% professional and to an extent not fully ethical. Please let me know how you can assist me further and if so, how long it would take.
Thanking you in advance,
Hello and welcome to justanswer.com my name is XXXXX XXXXX X'm here to help you with your networking question.
I'm in South Africa & about to go to bed but wanted to try to help you get things working.
Firstly, please use those stickers that you mention and put your equipment back into the 192.168.0.xxx IP address range with a subnet mask 255.255.255.0 and gateway of 0.0.0.0
You can put the D-link back to 192.168.0.250.
Please set computer 1 to 192.168.0.2; computer 2 to 192.168.0.3 etc
Once all of the equipment is in the same subnet, they should be able to ping and see each other.
The 169 IP address that you mention is what happens when a computer is set to DHCP and can't get an IP address from a DHCP server. You therefore have to choose a static IPv4 address for each piece of equipment and manually set the IP address. You can also untick the IPv6 option as you won't be setting that up. You are only dealing with IPv4 addresses.
Once things are working, you can set up one computer to share an Internet connection to the other computers by following this procedure
Finally, once all the IP addresses are configured, please shut everything down and then plug things in one by one. Firstly plug in the switch and wait for one minute. Then plug in the printer server. Then boot up computer 1 and wait for one minute. Then do computer 2 followed by 3 etc. Now try printing.
I'll log in when I wake up and hopefully you'll have good news!
Hello there. Thanks for the email with your advice but I will need assistance as we chat. Otherwise it gets complicated. I will be online for while, so please let me know if you can assist me? Regards. Stan
Thank you for your email
Unfortunately, because of our time difference & that I need to wake up early I hope that you don't mind if I pass some instructions and then will check my email in the morning.
You have already been doing what you need to as far as configuring the network. What I need you to do is go into the computers that you changed their static IP addresses and put them back to the IP range with Computer 1 as 192.168.0.2; computer 2 to 192.168.0.3; computer 3 to 192.168.0.4. The subnet mask 255.255.255.0 and gateway of 0.0.0.0 will probably be this anyway.
Don't assign anything as 192.168.0.1 as this will be used when we try to do the Internet sharing if that is your intention. If you don't want to browse the Internet then this option is available later.
If you can kindly read back through this Q&A thread which tells you how the change the IP addresses.
I want to go back to the 192.168.0.xxx IP range because not only does it match the stickers that you put on the equipment, but your printer server has been set up with this range originally. After everything is changed then when you power off everything and power it back on you should be able to print from each computer.