Hi. Our phone-Land-line with DSL connection is XXX-XXX-XXXX Name is Hans We have problems with our DSL connection. My question is: Do you still use PPPoE protocols for this connection? Setting PPPoE up using Name =>XXXXXXX, no longer seems to work. What has changed, if anything. Several months ago the original Westell DSL stopped working and I got a new one type: Netgear ADSL+MODEM Type DM111PSPV2 It worked fine for several months. Recently it stopped working with our wireless Broadband Router Linksys Model WRT54G2. I have configured the router to use PPPoE with the user-name and password XXXXX above. What could be wrong, it is probably something I have done wrong In advance thank you for your help. XXXXX EMAIL =>XXX@XXXXXX.XXX
Hi You did not answer my question.
My question was:
Does Verizon use PPPoE as a network protocol. I upgraded my service and it no longer seems to require PPoE protocol. When I use the proper username and password XXXXX connection does not happen.
Please answer my question!. I know the other stuff quite well, I have been doing networking for about 15 years.
Hi Please cancel my subscription your input was of no use whatsoever you did not try to understand my problem and did not read or understand my E-Mail. That is unacceptable action from a service person. You obviously did not read my first message where I carefully stated what equipment I have. After about 4 hours ov work this morning I figured out what was wrong. The wireless Hub did not configure correctly, If power is removed from this router, it "forgets" some of the configuration parameters. When you then power it up again several of the required setup-parameters have changed. The way I got it to work was to make 40 foot configuration cable and configure the Wireless hub in situ. It now works fine. XXXXXXX
I am sorry about the harsh language in my earlier communication. I had social pressures (wifely, mostly) on me to solve this confusing wireless network problem we have. The word were: "Why don't you consult an "expert", which I did, you.
I should have realized that the "experts" have less experience than I have, especially over the limited information-bandwidth communication channel that E-Mail presents.
I think I have solved our problem now:
Verizon upgraded my up and download speed by a factor of 2. They did that because in Salem MA they have no intention of providing Fios, which I had requested. The upgrade was to stop using PPPoE which obviously reduces the effective up and down data rate. Verizon never told me about this change, they just reduced my monthly charge by about $20.
PPPoE no longer works and my various network connections assumes PPPoE and thus no longer connect.
All nodes set up to use PPPoE fail to communicate and do not connect anymore. Resetting those nodes resolve the connection problems.
The fourth problem I have is that the Wireless hub tends to forget it's configuration after about 30 minutes of an unpowered state. 10 minutes power off is OK, 20 minutes power off => bad.
These are obvious problems that can't be solved over a literal communication link. These problems can only be solved via a physical presence as you alluded to in your E-Mail response.
In summary: I must solve my problems myself, since I am the only one with physical presence.
Keep up the good work, but please cancel my subscription, I do not need it and do not want it.
Hans J Weedon.
the way pppoe usually works best is to put the pppoe login on the first device ie router or modem right next to the dsl line. After that nothing needs to use the pppoe as it puts out straight Ethernet after that for the rest of the network. You COULD put the pppoe on every device and it would not matter much ( unless they stop using it lol ) in which case you would have to take it off those devices.
You can keep your subscription or not but you have to email email@example.com in order to deal with any billing questions. They can also give you a refund if you choose. I would of course like a better rating from you even if you request a refund and/or cancel your subscription.
I have worked with pppoe and using multiple routers on it. I have been doing networking since the original novel networks. If you would like my assistance I would be happy to help as much as is possible using this communication method. But my basic thought with what you have told me is to just redo all of the router or access point setups making sure they don't have pppoe on them.