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How do I convert a Netopia 2247-62-10NA into a Netopia 2247-62-100T?
hello and how are you today.
I would like to help you with this question..
you should be able to upgrade your firmware without any issues..
Follow the instructions outlined below to upgrade your Netopia wireless router to the latest
1. Ensure your Netopia 2247 router is powered on. The Power, DSL and Wireless lights should all be
2. Open your Internet browser and type
http://192.168.1.254 into the address bar. Press Enter on your
3. The router configuration home page will appear, check the
Software Version in the "Router
Information" section shown in the middle of the page.
4. From the left-hand menu click
Expert Mode. On the warning page click "Yes, enter expert mode"
5. From the left-hand menu click
Update Router. Click Browse... to then locate the firmware file (i.e.
xxxxx.bin) you downloaded extracted earlier to your computer's hard-drive.
6. When you are ready click the
Update Software from PC button.
7. An animated blue bar will indicate the progress of the software installation.
8. Once the firmware software has been installed, follow the on screen prompts to
Restart the router.
9. Once the router has restarted successfully the configuration home page will reload. Check the
in the "Router Information" section; it should now display 2247-62-100T
Your Netopia router is now running the 2247-62-100T firmware.
please let me know if this helps!
its pretty straight forward..
if you have further questions please let me know!
if your happy with my answer please don't forget to rate me!
I already tried that. Didn't work
what messages did you see?
then I can tell you what to do..
are you getting an invalid file error?
just let me know
I will stand by..
no error comes up
it reboots the modem, then when I refresh the page, it looks exactly the same as it did before
as if there were no change
Is the modem still useable?
This from time to time happens..
where the flash on the modem cannot be written to due to a bug
the modem is still useable
ok that's good news
at least it isn't a flash failure..
the only way to get around this is to completely reset the modem back to its default settings and try the upgrade again..
the problem with this is that it will have to be reconfigured\provisioned
do you have ATT?
so its the dsl version?
you can try the rest option but you will still need covad\megapath to reprovision your router
that's the only other option at this point.
I would suggest returning the modem back to them and request a new one
they are usually pretty good about that
this is not one of their modems
and will send you the new one before you need to return the current one..
I purchased this one on my own
this is an older model so I am don't think its has a warranty
you can try the reset option
upgrade the firmware, and then call them to have it reprovisioned
reset as in pushing in the reset button for like 10 seconds, restoring it to factory default?
restoring to factory default is what needs to be done
and then it will load the "half" firmware version
and then you upgrade to the firmware you want..
and then have it reprovisioned
you could call Netopia give them the model #v and see if you can RMA it as well..
but like I said I think its out of warranty
is there a reason why you need to upgrade it?
I know its a pain in the neck..
I have had others with the same issue
about 90% of the time resetting to factory defaults worked.
I work for a company and we have a bunch of these 2247-62-10NA's
we provide a lot of circuits for customers all over the place
they seem stable except when it comes to flashing them
We found that the 100T's work with their equipment for their end users to connect via vpn
I have seen various issues
including flash failures.
so we're trying to flash the firmware of the 10NA to the 100T
so if they don't need to be flashed, I would advise against it.
a few weeks ago, I bought a 100T on ebay, but it was originally a 10NA
someone just flashed it and put a small sticker over the 10NA part with a sticker that said 100T
did you check t he firmware version to be sure?
So, knowing that it can be done, I've been looking for a solution
I know it can be done..
I checked that
but like I said I have seen issues
(nice job checking :) )
even as soon as you login to the management, the gui is setup differently
ebay purchases can be kinda shaky sometimes!
it is a bit different..
well I will leave the factory default reset up to you..
I tried that
its the only option you have at this point..
that I am aware of..
could be that the firmware that I downloaded is the one for the 10NA
you are flashing it with the same version..
I assumed you had the newer one..
so I didn't ask that..
Well, I got the firmware from a MegaPath technician
whats the file name?
you check the Netopia wesite
they are all there
I believe that's it//
I tried to find the firmware online, but all I found was something on Motorola's website that says that the carrier has the firmware
check t he covad megapath site
or search here
hold on a sec
MegaPath said that they no longer support this model
did you see the links I sent
and looking through the other link you sent me, it doesn't have a download for the 100T firmware
did you look at the second link
yeah, it just has me search for the same product which takes me to the same page as the first link
did you clikc "firmware updates"
next to your model?
The model that I want it to emulate is not listed there.
I'm not sure that you fully understand what I'm trying to accomplish here.
yes I am..
but because its so old..
that's the problem..
I know what your trying to do..
many have done it..
I realize that, otherwise I would've found the answer to this issue somewhere on google
did you try to reset it?
to factory default?
I tried that a while ago
I don't get much for helping you, but I do look for a good rating..
I am not even sure what you have paid..
I don't get privileged to that :(
only justanswer does..
we only get pennies compared to them!
but I do ttry my best..
well, apparently "OK service" or higher is when you get paid
I'm sorry for taking up your time, but I don't feel like I should pay when I didn't get an answer to my question
and its only a few dollars
not even half of what you paid!
which kinda stinks
did you really factory reset it?
or just "Reset it"
must be factory reset.
I'm pretty sure I really factory reset it
was the config wiped?
if it was then you factory reset it..
if it wasn't then you only "reset" it..
yes, the config was wiped
I had wireless disabled before the reset, but it was on after I reset it
you did factory reset it..
I will look for that firmware
and if I find it I will post the link
we can still post and talk even if you rate me..
for as long as you want..
ill keep you posted for sure.
I am going to ask a friend of mine as well
I will post my rating if I get a solution to this problem
he deals a lot with these devices
I would rather no rating then a bad one!
I appreciate that
Ill keep ya posted
one more thing
I just tried to install the firmware through cli, and it said that the firmware load failed: unknown error
sound slike a bad file
is that the original copy?
and are you using the tftp server on the modem?
it is the file I got from MegaPath
I gave it my laptop's ip for the tftp server
maybe its corrupt?
what are the setting son your tftp server?
settings on my tftp server?
what tftp server are you using?
I'm just using my laptop
making sure its sending the file in binary format
but whats the vendor of the tftp server?
not sure what you mean...
i'm not using anything specific
that could be what i'm doing wrong
it sounds like your using the modem's tftp server then..
a tftp server is a trivial FTP server
that means not password XXXXX XXXXX
solar winds has one..
you could try that.
you syntax needs to be diffent when you pass the bin file to your router
if using the CLI
what should it be?
off hand I am not sure..
what are you typing
give me your syntax
I have never used the cli on your modem
i type in install
then it promps me
first confirmation, so I have to type yes
then it asks for the tftp server ip address
then it asks for the file path of image to install
you would give it your laptops IP
you could try the solar winds tftp server
and when it asks you file the file path
give it the full filename
its a .bin right?
tryt typing the full name
before you use the solarwinds tftp server
if you haven't already
So you're saying when it asks for the file path, type in the whole file name?
I did that, but still the unknown error
tryt the solar winds tftp server
and get that going..
So, once I start up the SolarWinds TFTP Server,
I just let it run
and try the cli install?
put the file in the solar winds tftp dir
tried it a couple times..
home dir that is..
and delete it from your c:\
and when it asks for the file
just put the full file name
put the I[p of your laptop\pc
ok.. so no file path
just the full file name
firmware load failed: unknown error
sounds like a bad file
why did you rate me poorly?
If you wanted a refund I could have referred you back to customer service.
we spent a lot of time together
and I just got that firmware you needed..
but I guess you can just ask for a refund..
good luck in your quest!
you just left saying that I have a bad file. You didn't mention anything about continuing to help me or to actually help me find the right firmware.
This is a legacy device..
The firmware isn't available to the general public.
I t old you once I had it I would let you know (if you read through our chats)
and you agreed.
I will opt out and let another expert help you!
once again good luck!
Please help me find another expert.
Here you go. The File ID#: 355590
Direct link: http://wikisend.com/download/355590/nwta784r7.bin
Which one? the 10NA, or the 100T?
The reason you don't see much about this firmware is because it is an older modem and no longer supported through Motorola. Motorola told me to ask the ISP for firmware because they distribute the firmware through the ISP which I uploaded for the previous expert.
I am well aware of what modems and routers are and what they do. The Netopia device is a modem with routing capabilities. If you read my original question, you can see what I am trying to do, but I will reiterate for you. I have a bunch of Netopia 2247-62-10NA modems. I want them to run like a Netopia 2247-62-100T modem. The network that we have setup seems to work with the 100T's, but not 10NA's, hence wanting to load the 100T firmware onto the 10NA.
If you look at the 3rd picture, you can see the small sticker that's put on over the original sticker.
I appreciate it.
I just received an e-mail asking if I have any more questions and if I have given you a rating yet. You have not gotten back to me since Monday. I am still waiting for a response.
Either way. I've searched the web and found no solutions. All of the ebay sellers I have contacted have told me the same things. I don't see how the firmware is not the correct firmware. I got it directly from the ISP, and it is the same firmware version running on other netopia 2247's that we have in our network. I would prefer to get a solution to this issue instead of just closing out the question.
the bin file is the one I got from the ISP. Motorola told me that all firmware for this device is distributed through the ISP's. I do not have an operational 100T with me. I have one that had been modified, but I can't access it at all.
hmmm ... ok. Because it seems like the firmware that you have is just the default firmware for use with a 10na. It doesn't seem like it's an "upgrade" to 100t. That would explain why you were able to write the firmware to the 10na without error, but also without any change.Is there anyway that you can verify with the ISP that this is the correct firmware for 100T? In fact, maybe you could just ask them for the 100T firmware and not even mention the fact that you want to upgrade from 10NA. If they are compatible chips, then the 100T fw should write to the 10NA without a problem.Then if that works, well, then you have the secret that the eBay sellers are hiding and can go into business for yourself. ;)
The firmware from the ISP is definitely for a 100T. I received the file again from my IT POC with the ISP. And just to make it clear, I am not going to resell these modems on ebay. I just saw that it had been done before and want to do it for use within my own network. Do you know if there is some way to wipe the NVRAM and replace it with the 100T firmware?