I have two routers (one in basement connected to my modem) and 1 on the 3rd floor. They are not talking to each other. I contacted my internet provider and the router that is in the basement is working so they told me that I have to configure the router on 3rd to talk to my router in basement. Not sure how I do that because I have forgotten how I did it in the first place. If I connect to router in basement for wireless all is fine. If I try to connect to router on 3rd (that is where my Desktop is) then it says no internet connection. May need remote connection but I have unplugged router on 3rd floor which I run my desktop off of.
It sounds like you need your wireless signal to reach from downstairs all the way to the third floor. I'm also assuming you do not have a smarthome which would be a house pre-wired with Ethernet jacks on the wall?
In this case you have two options.
1. Put your wireless router on the 3rd floor into what is known as AP (Access Point) mode. It will take the signal it finds from your downstairs router, then propagate it upstairs at a higher signal.
2. Purchase a high performance wireless router. I previously had poor signal with an old Linksys WRT54G reaching upstairs (I have a 4 level townhouse). I later purchased a Linksys Cisco E4200 and now I signal on all levels.
Ahh so you do actually have a smart home. The key here is when you go to your basement there must be some sort of patch panel?
Typically you would plug your upstairs wireless router's INTERNET OR WAN port into the ethernet port on your wall.
Then you could go downstairs to your basement or wherever the patch panel is located and run a cable from the ethernet PORT upstairs to a LAN port on your downstairs wireless router.
Does that make sense? Do you have a patch panel in your basement?
You didn't tell me if you had your cables plugged into the right ports on your routers. But so I'll just reiterate that part.
UPSTAIRS ROUTER --> ETHERNET JACK ON WALL
SMART HOUSE PATCH PANEL --> LOCATE THE PORT THAT MAPS TO THE UPSTAIRS PORT ON YOUR WALL, CONNECT A CABLE FROM THAT PATCH PANEL TO YOUR LAN PORT ON YOUR DOWNSTAIRS WIRELESS ROUTER.
Next question. Can you CONNECT to the wireless network and just not surf the Internet upstairs? Or can you NOT EVEN connect?
What is the SSID of both wireless routers? The SSID is basically the wireless name you see on your computer when you wish to connect to your wireless network.
If you can CONNECT to the wireless network but CANNOT surf the Internet I'd like you to do the following.
Connect a cable from your COMPUTER (Ethernet) to your wireless router upstairs into any available LAN port.
Then I'd like you to tell me your IP address. To get that do the following:
Open Network and Sharing Center by clicking the Start button , clicking Control Panel, clicking Network and Internet, and then clicking Network and Sharing Center.
Under Connection, click View status.
Your computer's IP address appears in the Value column, next to "IPV4 IP Address."
Or you can click START, RUN (or under Windows 7) click into the "search program files and folders" box, and type: CMD <then hit enter>
A black command prompt pops up. In that window type: ipconfig <then hit enter>
Look for IP ADDRESS and provide that information.
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