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Danh
Danh, System Administrator
Category: Networking
Satisfied Customers: 969
Experience:  9 Years Systems Administrator
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I recently switched from a local broadband catv service to

Resolved Question:

I recently switched from a local broadband catv service to Fios. Before this I had a cat5 line connecting my samsung plasma tv to a wireless router so I could access video files on a network attached storage device. I cannot see or access these files now. Can someone help me figure out what I need to do?????
Submitted: 1 year ago.
Category: Networking
Expert:  Danh replied 1 year ago.
Are the tv and network attached storage connected to the new fios router with a cat5 line?
Customer: replied 1 year ago.


Yes they are both connected with cat5 line. I can see the NAS and access files through my wireless network from my laptop.

Expert:  Danh replied 1 year ago.
can you tell if the tv is actually on the network? If possible, get the IP address to the TV and also the IP address to the NAS. I want to see if they are on the same subnet.
Customer: replied 1 year ago.


yes I can see TV IP is as follows:


NAS 192.168.1.3


TV 192.168.1.4

Expert:  Danh replied 1 year ago.

try rebooting the nas, then wait a few minutes and go back into the TV and scan for files.

Customer: replied 1 year ago.


I will try it


 

Expert:  Danh replied 1 year ago.
Let me know how it goes...the tv would need to access the nas over DLNA. A computer doesn't need this. I'm thinking the DLNA service on the nas may not be running. What kind of nas is it?
Customer: replied 1 year ago.


You were right DLNA was not running. It is a WD world book. Reboot took care of the primary issue..some of the videos will not play. I get an error message saying unsupported codec. I might try to update codec on TV.

Expert:  Danh replied 1 year ago.
Yea..that's what I suspected. I hope I answered your question to your satisfaction.
Danh, System Administrator
Category: Networking
Satisfied Customers: 969
Experience: 9 Years Systems Administrator
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