How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask R.A. McConnell Your Own Question

R.A. McConnell
R.A. McConnell, Network Admin
Category: Networking
Satisfied Customers: 757
Experience:  A-Plus, MCP, 18+ years experience, LINUX admin
Type Your Networking Question Here...
R.A. McConnell is online now
A new question is answered every 9 seconds

How can I establish if my Belkin router was set up with a password?

This answer was rated:

How can I establish if my Belkin router was set up with a password? The laptop downstairs picks up the Belkin Wi Fi without a password XXXXX the Kindle, obtained today, requests a password (it won't accept a blank response).

The Wi-Fi name is "Belkin_G_PLUS_MIMO_ADSL"

Thank you

John Bamfield
Hello and welcome to JustAnswer. I'll be happy to help you with this.

There are several different models of Belkin routers, so I'm going to provide more generic instructions for a couple of different ways to access the wireless password. If they don't work, please let me know the exact model number of your Belkin router and I'll happy to provide more specific instructions:

  1. Open your web browser on the computer that is able to access your WiFi network and go to this address: http://router/ or (whichever works).

  2. Log in with a blank user name and password (unless you've changed this, in which case you should use the password XXXXX set, but if you don't know what this is please respond to me here and let me know and we'll deal with a lost or missing router login password).

  3. Click on the link named Channel and SSID under Wireless.

  4. Write down the SSID listed. This is the name of your wireless network.

  5. Click on the link named Security under Wireless.

  6. Write down your Security Mode, Encryption Technique, and Pre-Shared Key (PSK) (the pre-shared key should be your password).

  7. Click on the link labeled MAC Address Filtering under Firewall and check to ensure that this feature is not enabled. If it is, it might prevent new devices from connecting to your wireless network.

If you have any questions about this, would like further clarification, or if this doesn't work to your satisfaction, please respond to me here and I'll be happy to continue to address your concerns or questions.
Customer: replied 3 years ago.

I get a table (with a blank password) which gives the




and Security as WPA2-PSK


but nothing in the table is live. If I key on any heading - nothing happens

Is there anything in the Pre-Shared Key (PSK) field, or does your router have this field? Also, when you look at the list of available wireless networks from one of your computers, does your wireless network show up as secured, password XXXXX or with a lock next to it in the list?
Customer: replied 3 years ago.

can't see a PSK field


main headings are

Version info



LAN Settings (includes LAN MAC Address)

WLAN Settings

Internet Settings

Well, your settings should be under WLAN Settings. If you don't find it there right away, I'll need to know the model number of your Belkin router. They tend to start with an F and are followed by a 5, 7, or 9, then another letter, then four (4) more numbers.
Customer: replied 3 years ago.

no response from any part of the table


router model no is F5D9630-4

Is there a submodel number on it? I'm seeing the following as options:

  • 1000

  • 3000

  • 4000

  • 5000

Customer: replied 3 years ago.

ver 4002UK

I'm not sure what's gone wrong here. Do you see a link, either on the top of the page or down the left side, labeled Wireless? If so, click on it, then on Security to get your wireless key. If you don't see it, double check to see which of the wireless networks this computer is connected to and let me know which one it is.
Customer: replied 3 years ago.

Daughter wants to get back on the laptop.


I'call it a day - thanks for your help

You're most welcome. If you would like to continue with this at a later time, please just respond to me again here and I'll be happy to continue with you when I'm online and available. If you run into any dead-ends, I would suggest connecting a computer directly to the router with a network (ethernet) cable and trying to access the router using my prior instructions from there, as I suspect that you're having a problem with which wireless network your're connected to.
R.A. McConnell, Network Admin
Category: Networking
Satisfied Customers: 757
Experience: A-Plus, MCP, 18+ years experience, LINUX admin
R.A. McConnell and 4 other Networking Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
< Previous | Next >
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY

Meet The Experts:

  • Claws224


    IEEE Network Engineer

    Satisfied Customers:

    IEEE, Microsoft
< Last | Next >
  • Claws224's Avatar


    IEEE Network Engineer

    Satisfied Customers:

    IEEE, Microsoft
  • Kevin's Avatar


    LAN/WAN Specialist

    Satisfied Customers:

    Certified MCSA and MCP Network Administrator with over 20 years of PC experience.
  • Eric K.'s Avatar

    Eric K.

    Network Administrator

    Satisfied Customers:

    13 years of desktop, server and network support experience
  • Mr. Clark's Avatar

    Mr. Clark

    Network Engineer

    Satisfied Customers:

    Computer Business Owner / Former DoD Network Specialist
  • Byron's Avatar


    PC Support Tech

    Satisfied Customers:

    CCNA, A+, MCSE 11 years at a large law firm.
  • Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    Certified Networking expert with over 10 years experience.
  • A. Stevens's Avatar

    A. Stevens

    Network Administrator

    Satisfied Customers:

    10+ years of Desktop, Laptop, and Server troubleshooting and support.

Related Networking Questions