How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask jstinehelfer Your Own Question

jstinehelfer
jstinehelfer, PC Technician
Category: Networking
Satisfied Customers: 647
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Networking Question Here...
jstinehelfer is online now
A new question is answered every 9 seconds

I have forgotten my wireless password XXXXX need it to set up

Customer Question

I have forgotten my wireless password XXXXX need it to set up a Blu-ray DVD player.
Submitted: 1 year ago.
Category: Networking
Expert:  jstinehelfer replied 1 year ago.

jstinehelfer :

Hello, My name is XXXXX XXXXX I am an expert with JustAnswer.com. Thank you so much for using our services. I am sorry your having trouble today and understand your frustration. Hopefully we can resolve your problem together.

jstinehelfer :

Good Morning

jstinehelfer :

I understand you need help on how to figure out your wifi password, is this correct?

Customer:

yes

jstinehelfer :

can you give me the make and model of your wireless router

Customer:

Linksys WRT54G2V1

jstinehelfer :

Give me a moment to pull of that manual. Please stand by

jstinehelfer :

To find your wireless password:


Step 1:
Log in to the web-based setup page of your router through http://192.168.1.1. <click link to open admin log in page to your router.


NOTE: The default username should be left blank and the password XXXXX “admin”.


Step 2:
Go to the Wireless tab > Wireless Security sub-tab. The wireless password XXXXX be beside the Passphrase field for WPA / WPA2 or the Key 1 field for WEP.

jstinehelfer :

Let me know if you find the password XXXXX if you have problems accessing it.

Customer:

I got it.

jstinehelfer :

That is great news

jstinehelfer :

If your satisfied with my help please take the time in giving me a good service rating

jstinehelfer :

Happy Holidays to you and your family

jstinehelfer :

If you need my help on future problems you can find me by going to http://www.justanswer.com/computer/expert-john-stinehelfer/ please save this link for future use.

Customer:

I got it.

jstinehelfer, PC Technician
Category: Networking
Satisfied Customers: 647
Experience: A+ Comptia Certified computer repair
jstinehelfer and other Networking Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
< Last | Next >
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • James

    Sr. Network Administrator

    Satisfied Customers:

    1711
    Highly experienced with wireless networks and wireless equipment, LAN and networking protocols
< Last | Next >
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Network Administrator

    Satisfied Customers:

    1711
    Highly experienced with wireless networks and wireless equipment, LAN and networking protocols
  • http://ww2.justanswer.com/uploads/Claws224/2009-07-07_063935_Dork_Portrait.JPG Claws224's Avatar

    Claws224

    IEEE Network Engineer

    Satisfied Customers:

    1256
    IEEE, Microsoft
  • http://ww2.justanswer.com/uploads/KN/knelly74/2011-4-14_215651_kevin.64x64.jpg Kevin's Avatar

    Kevin

    LAN/WAN Specialist

    Satisfied Customers:

    1165
    Certified MCSA and MCP Network Administrator with over 20 years of PC experience.
  • http://ww2.justanswer.com/uploads/tealnet/2009-09-26_000218_headshot_64.jpg Eric K.'s Avatar

    Eric K.

    Network Administrator

    Satisfied Customers:

    510
    13 years of desktop, server and network support experience
  • http://ww2.justanswer.com/uploads/CL/clagesolutions/2012-6-27_145545_20120608Geoff.64x64.jpg Mr. Clark's Avatar

    Mr. Clark

    Network Engineer

    Satisfied Customers:

    510
    Computer Business Owner / Former DoD Network Specialist
  • http://ww2.justanswer.com/uploads/MA/matthewpj73/2012-1-20_18729_TWO.64x64.jpg Matthew J's Avatar

    Matthew J

    Computer Support Specialist

    Satisfied Customers:

    397
    12+ yrs computer diagnosis/repair, network infrastructure install and support, IT Administration
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    384
    Certified Networking expert with over 10 years experience.