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Ask A. Stevens Your Own Question

A. Stevens
A. Stevens, Network Administrator
Category: Networking
Satisfied Customers: 992
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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I just purchased a Belkin Wireless Range extender, model number

Resolved Question:

I just purchased a Belkin Wireless Range extender, model number F9K1106v1. The light is flashing blue and amber, and I keep trying to go to 192.168.206.1 and the http://belkin.range that it has listed in both the online and paper manual. However, it is not working. It is plugged directly into my laptop and I have tried using several of the different ethernet ports and two different ethernet cables.
Submitted: 1 year ago.
Category: Networking
Expert:  A. Stevens replied 1 year ago.

dresteve2000 :

Hi

dresteve2000 :

I am here to help you with this issue

Customer:

Okay

dresteve2000 :

Ok

dresteve2000 :

On your laptop please go to Start > All Programs > Accessories > then click command prompt

Customer:

Alright, there.

dresteve2000 :

in the black window, type:

ipconfig

Customer:

Got it

dresteve2000 :

tell me your ipv4 ip address and gateway

Customer:

IPv4:192.168.1.114
Gateway: 192.168.1.1

dresteve2000 :

ok great

dresteve2000 :

so you should be able to open a new browser and go to http://192.168.1.1

dresteve2000 :

to log into your router

Customer:

Alright.

dresteve2000 :

Were you able to access the router?

Customer:

Yes, I know quite a bit about computers, do you can go a lot quicker if you want. It's just this that I can't get working.

Customer:

so*

Customer:

get this working*

dresteve2000 :

Ok cool

dresteve2000 :

So you're original request was to get into the router

dresteve2000 :

said you had some flashing lights

Customer:

On my range extender

Customer:

not my router.

Customer:

My router works fine.

dresteve2000 :

Ok, I understand now

dresteve2000 :

one sec please.

dresteve2000 :

Alright

Customer:

Okay

dresteve2000 :

Reading the instructions I see that it's asking you to connect a cable from the extender to your PC

dresteve2000 :

SO

dresteve2000 :

when you tried that, did you disconnect from all other networks

dresteve2000 :

including wireless and wired?

Customer:

I did. I could try again, but that would disconnect me from this. Will I be able to access this chat again if I disconnect to try again?

dresteve2000 :

One sec before you do that

Customer:

Okay

dresteve2000 :

Are you set to obtain IP addresses automatically?

Customer:

Yes

dresteve2000 :

Ok, so when you go, and after you connect the extender to your computer

dresteve2000 :

do a ipconfig /release

dresteve2000 :

then a ipconfig /renew

dresteve2000 :

in a command prompt

Customer:

Alright, is that all?

dresteve2000 :

then try to access that site

dresteve2000 :

yes, when you regain internet access, we'll be reconnected

Customer:

Okay.

Customer:

It still did not work.

dresteve2000 :

Has this extender ever worked?

Customer:

It still did not work.

Customer:

I just got it.

dresteve2000 :

Ok

dresteve2000 :

Is there a reset button on the back of it

Customer:

Yes, I have reset it twice already.

dresteve2000 :

Ok, just checking...

dresteve2000 :

manual says hold for 10 seconds

dresteve2000 :

then the lights will flash...

Customer:

Alright.

Customer:

It's flashing blue

Customer:

now blue/amber

dresteve2000 :

solid lights right?

Customer:

No, blinking.

Customer:

It's alternating blue/amber.

dresteve2000 :

ok

dresteve2000 :

one sec

dresteve2000 :

when you connected to it, did it give you an IP address?

Customer:

No.

Customer:

It hasn't done anything except flash the lights.

dresteve2000 :

I mean, when you connect it and do an IP config, it should give you some kind of IP address

dresteve2000 :

I know you wont have internet

dresteve2000 :

but you should get a 192.168.X.X

Customer:

When I did release, I got a lot of errors

Customer:

"No operation can be performed..."

dresteve2000 :

Oh, you need to run as administrator

dresteve2000 :

run the command prompt in an elevated state

Customer:

Alright, now or when I'm disconnected?

dresteve2000 :

Let's test it now

dresteve2000 :

open it as an administrator

dresteve2000 :

then do an ipconfig /release

dresteve2000 :

then ipconfig /renew

dresteve2000 :

you'll be disconnected and then reconnected

Customer:

Okay, done.

dresteve2000 :

you did not disconnect...

dresteve2000 :

did it give you the same errors?

Customer:

No, it gave me a lot of information. I saw the little triangle pop up on my wireless bars.

dresteve2000 :

ok

dresteve2000 :

and you didnt see that before right?

Customer:

No, that was after I did the ipconfig/release

dresteve2000 :

got it

dresteve2000 :

alright

dresteve2000 :

disconnect from any wireless, connect your extender

dresteve2000 :

ipconfig release then renew

Customer:

Alright.

dresteve2000 :

check to see if you have an IP address

dresteve2000 :

then try to get to that site

dresteve2000 :

you should get an IP from that extender, if not you cant log in

Customer:

Says "No operation can be performed..." still

dresteve2000 :

even with the command prompt as administrator?

Customer:

Yes

dresteve2000 :

alright, we can do that another way

dresteve2000 :

open the network and sharing center

dresteve2000 :

then click Change adapter settings

dresteve2000 :

on the left

dresteve2000 :

You'll see your local area connection

dresteve2000 :

and you can right-click to disable and enable

Customer:

It was already disabled.

dresteve2000 :

alright, well let's enable that

dresteve2000 :

and then try to connect your extender and access it

Customer:

Sorry, when I tried to refresh the page, it took me to the belkin range page.

Customer:

Thanks, XXXXX XXXXX works.

A. Stevens, Network Administrator
Category: Networking
Satisfied Customers: 992
Experience: 10+ years of Desktop, Laptop, and Server troubleshooting and support.
A. Stevens and 4 other Networking Specialists are ready to help you

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