Greetings,Thank you for your question and your time today.My name is Jason and I will be the expert working with you today to help resolve your problem.
Who is your Internet service provider?
Thank you for the update.May I please, remote into your computer so that I can better help you resolve this problem?
Thank you.Please, click the following link and allow the remote app to run: http://188.8.131.52:8040/?Session=d3883c62-1fe5-4e48-bead-3c0c71528372&SUPPORT=NET
Is it safe to do that?
It is very safe.
I have remoted into scores of thousands of computers with no problem.
do i have to click on the downloaded file?
It keeps loading saying joining session
Please, do not forget to click the Happy face on the bottom of this page and click Submit, if you are satisfied.Please, bookmark the following page if you ever want to work with me directly. Any new questions posted at the following page will be sent directly to me: http://www.justanswer.com/computer/expert-computertechmaster/Thank you,- Jason
On the westell dsl modem there is a label on the bottom that says "bridge mode only" Does that mean anything?
I need further help setting up my IP camera with the Ispy server.
I got everything working and could see the camera on the internet but then it starting connecting and disconnecting so I uninstalled it on the Ispy program and now I can figure out the proper settings to reinstall it.
I dont know, should I do a new one?
Yes, go ahead. I have the programs up and running on my computer. They are Ispy and the Wansview camera server. I also cannot get the Manufacture's Domain DDNS working. I have it open in Internet Explorer.
Jason, this camera is still connecting and disconnecting every few seconds. The photo we were looking at before was an old image.
Actually it is working again now. I will let you know if it keeps acting up