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NewITZone
NewITZone, NetworkAdministrator
Category: Networking
Satisfied Customers: 650
Experience:  5 year Networking Experience on Windows and Linux server.
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Android tablet keeps turning off wi-fi, whats the solution

Customer Question

Android tablet keeps turning off wi-fi, what's the solution please
Submitted: 1 year ago.
Category: Networking
Expert:  NewITZone replied 1 year ago.

NewITZone :

Hi, Welcome to JustAnswer. This is Mahbub Shahin can assist you.

NewITZone :

Please tell me the android version?


 

NewITZone :

Is it only happen when the signal is low?


 

Customer: Yarvick android 4.0
NewITZone :

What about the signal?


 

Customer: No signal comes through at all
NewITZone :

Please powered on the wifi.


 

Customer: Have done
NewITZone :

Is it showing wifi signal.


 

Customer: No
NewITZone :

Where is your router?


 

NewITZone :

I mean distance between your tablet and the router.


 

Customer: 6 yards away
NewITZone :

Please go,


close to the router.

Customer: 1metre
NewITZone :

yes.


 

NewITZone :

what's happening?


 

Customer: Still switching off within 9seconds
NewITZone :

Please restart your device.


 

Customer: Have done still switches off
NewITZone :

Ok.


 

NewITZone :

Please hold on.


 

NewITZone :

Please go to your wifi settings.


 

Customer: Ok
NewITZone :

In wifi network is it showing any connection.


 

Customer: No connection at all
NewITZone :

Add wifi network.


 

Customer: Will not respond therefore does not work
NewITZone :

Do you have any important data on your tablet?


 

Customer: No
NewITZone :

you can perform a reset.


 

Customer: Have done that previously
NewITZone :

Tap on settings-->privacy-->Factory reset ?


 

Customer: Have done
NewITZone :

Now go to wifi settings


and add wifi network

Customer: Add network no response
NewITZone :

Distance is 6 yards?


 

Customer: 4feet from router
NewITZone :

Ok.


 

NewITZone :

Do you have any cable to connect the tablet with computer.


 

Customer: Yes
NewITZone :

Could you please perform an update?


 

NewITZone :

In here http://www.yarvik.com/userfiles/yarvikfirmware/TAB260_UK.pdf you will find the tutorial. download the pdf file.


 

Customer: Nothing for yarvick xenta 97ic tab9-200
NewITZone :

Please let me check.


 

NewITZone :

I just suggest you one thing


 

NewITZone :

1.


Change the wireless channel of your router to channel 10
2. Change your security to WPA(2)-PSK AES"

NewITZone :

Your device is updated one.


 

Customer: No luck at all
NewITZone :

Oh I forget one thing.


 

NewITZone :

After changing those settings from your router. You must restart your device-->turn on wifi-->add new wifi connection.


 

Customer: You have done your best but there does not seem to be an answer many thanks
NewITZone :

I am apologize.


 

NewITZone :

I am really out of idea.


 

NewITZone :

Please, only rate my answer when you are 100% satisfied. IF you feel to rate me as "Poor Service" or "Bad Service", please reply me via REPLY TO EXPERT button with the issue you have rather then rate me as "Poor Service" or "Bad Service",




I opt out and leave the question.

NewITZone :

Would you please rate me again.


 

Customer: Good service
NewITZone, NetworkAdministrator
Category: Networking
Satisfied Customers: 650
Experience: 5 year Networking Experience on Windows and Linux server.
NewITZone and 8 other Networking Specialists are ready to help you

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