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how do I uninstall Wise Convert toolbar Please ? I am not

 
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  • Answered by:Daniel
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Customer Question

how do I uninstall Wise Convert toolbar Please ?
I am not very computer literate so would appreciate your help -
I could not find it listed when I went to Control Panel, Programs & Features so don't know what else to do
thank you
XXXXX XXXXX

 

Optional Information:
Computer OS: Windows 7
Browser: IE

Already Tried:
uninstalling through Control panel Progs & Features but could not find it listed - also went online every was expected to download another program which carried out a scan of my computer then wanted money to pay for program, (unrelated to my problem, well so I thought but I am not particularly computer literate)

Browser? Chrome 20+ (v.21)
OS? Windows 2008
Flash? Yes
Resolution? 1280x1024
Cookies? Yes

Submitted: 223 days and 21 hours ago.
Category: Networking
Value: AU$29
Status: CLOSED
Expert:  Daniel replied 223 days and 20 hours ago.

Thanks for choosing Justanswer, My name is XXX XXX I will be assisting you today.

Can you tell me what operating system you are using?

Also can you tell me what Internet browser you are using?

Let me know.

Thank You, Dan

Customer replied 223 days and 19 hours ago.

Windows 7


IE and Chrome

Customer replied 223 days and 19 hours ago.

,

Windows 7


IE and Chrome

Expert:  Daniel replied 223 days and 19 hours ago.

Is the Wise Convert toolbar on your Chrome browser or your IE browser?


Thank You, Dan

Customer replied 223 days and 18 hours ago.

on both

Expert:  Daniel replied 223 days and 17 hours ago.

For Chrome:

On the top right hand corner of Google Chrome, click on the button which has the orange circle on it. This is the Wise Convert toolbar menu.

 

Click on "Hide Toolbar"


Go on to Google Chrome settings button


On the left hand side menu, click "Extensions"


Click to remove Wise Convert from Google Chrome

 

After you do that follow these instructions

 

Internet Explorer users
Click the Start button and then select Settings > Control Panel > Add/Remove Programs.
In the list of programs, find the WiseConvert 2.1 toolbar, select it, and click Change/Remove.

 

Chrome users
In the Google Chrome browser, go to chrome://extensions/.
Find WiseConvert 2.1 in the list.
Click Uninstall.

 

Let me know if you have any questions.

 

If this fixed your problem please rate the answer with one of the top three ratings.

If this did not remove Wise Convert from your browser, please respond how long ago it was installed on your computer.

 

Let me know.

 

Thank You, Dan

Expert:  Daniel replied 223 days and 1 hours ago.

Please Remember to rate my answer with one of the top three ratings, as this is the only way, that I receive credit for my time and answers.

Thank You, Dan

 
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